Uber

Risk and Identity Operations Manager

Uber

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Uber, we are looking for a highly skilled and experienced Risk and Identity Operations Manager to join our team. As the Risk and Identity Operations Manager, you will play a crucial role in ensuring the safety and security of our riders, drivers, and partners. Your expertise will be essential in identifying and mitigating potential risks, managing identity verification processes, and implementing effective operational strategies. We are seeking someone with a strong background in risk management, operations, and identity verification, who is passionate about creating a safe and trusted environment for our community. If you are a driven and detail-oriented individual with a passion for problem-solving, we want to hear from you!

  1. Develop and implement effective risk management strategies to ensure the safety and security of Uber's riders, drivers, and partners.
  2. Conduct thorough risk assessments and identify potential risks to the company's operations and community.
  3. Collaborate with cross-functional teams to develop and implement policies and procedures to mitigate risks.
  4. Manage the identity verification process for all Uber users, including drivers and riders, to ensure compliance with company policies and local regulations.
  5. Monitor and analyze data to identify patterns and trends related to risk and identity verification.
  6. Proactively identify and address potential issues and vulnerabilities in Uber's operations.
  7. Train and educate team members and stakeholders on risk management best practices and procedures.
  8. Work closely with government agencies, law enforcement, and other external partners to address any security or safety concerns.
  9. Stay up-to-date on industry trends and advancements in risk management and identity verification.
  10. Provide regular reports and updates to senior management on risk management operations and initiatives.
  11. Foster a culture of safety and security within the company and promote a positive relationship with the community.
  12. Continuously evaluate and improve operational processes and procedures to enhance risk management and identity verification efforts.
  13. Collaborate with legal and compliance teams to ensure compliance with all applicable laws and regulations.
  14. Handle any escalations or incidents related to risk and identity management in a timely and efficient manner.
  15. Represent Uber at industry events and conferences to share expertise and knowledge on risk management and identity verification.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Analytical Skills: The Risk And Identity Operations Manager Should Possess Strong Analytical Abilities To Identify And Interpret Data Trends, Make Data-Driven Decisions And Develop Risk Management Strategies.

  • Knowledge Of Identity Verification And Fraud Prevention: The Ideal Candidate Should Have A Deep Understanding Of Identity Verification Processes, Fraud Detection Methods, And Risk Mitigation Techniques To Protect Uber's Platform And Users.

  • Experience In Risk Management: A Minimum Of 3-5 Years Of Experience In Risk Management, Preferably In The Technology Or Ride-Sharing Industry, Is Required For This Position. The Candidate Should Have A Proven Track Record Of Effectively Managing And Mitigating Risks.

  • Excellent Communication And Collaboration Skills: The Risk And Identity Operations Manager Will Be Responsible For Collaborating With Cross-Functional Teams, Communicating With Stakeholders, And Managing Relationships With External Partners. Therefore, Strong Verbal And Written Communication Skills Are Crucial For This Role.

  • Leadership And Decision-Making Abilities: As A Manager, The Candidate Should Have Strong Leadership Skills To Lead A Team Of Risk And Identity Operations Specialists. They Should Also Possess Excellent Decision-Making Abilities To Handle High-Pressure Situations And Make Quick And Effective Decisions To Protect Uber's Platform And Users.

Required Skills
  • Risk Management

  • Process Improvement

  • Data Analysis

  • Communication

  • Problem Solving

  • Crisis Management

  • Compliance

  • Team Leadership

  • Investigative skills

  • Fraud detection

  • Identity Verification

  • Operations Oversight

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Risk and Identity Operations Manager in Chicago, IL, USA is between $78,000 - $123,000 per year. This range may vary depending on factors such as experience, education, and specific job duties.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 11th, 2023
Apply BeforeAugust 19th, 2025
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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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