Uber

Manager, Account Management & Implementation

Uber

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Uber, where innovation and passion meet to revolutionize transportation around the world. We are seeking a dynamic and experienced individual to join our team as the Manager of Account Management & Implementation. In this role, you will play a crucial role in building and maintaining strong relationships with our clients, while also leading the implementation of new account initiatives. We are looking for a candidate who is not only highly skilled in account management, but also possesses exceptional leadership qualities and a drive for success. If you are a self-motivated and results-driven professional with a passion for growth and innovation, we invite you to apply for this exciting opportunity.

  1. Develop and implement effective strategies to build and maintain strong relationships with clients.
  2. Lead the implementation of new account initiatives, ensuring they are executed smoothly and efficiently.
  3. Oversee the account management team, providing guidance and support to ensure successful client interactions.
  4. Monitor and analyze account performance and provide recommendations for improvement.
  5. Collaborate with cross-functional teams to identify areas for growth and innovation within the account management process.
  6. Manage and resolve any client concerns or issues in a timely and professional manner.
  7. Develop and maintain a thorough understanding of the transportation industry and stay updated on industry trends and developments.
  8. Monitor market trends and competitor activity to identify potential business opportunities.
  9. Develop and maintain strong relationships with key stakeholders and partners.
  10. Provide regular reports to senior management on account management performance, progress, and challenges.
  11. Conduct regular training and development sessions for the account management team to improve their skills and knowledge.
  12. Collaborate with marketing and sales teams to support new business development initiatives.
  13. Ensure all account management processes and procedures are in compliance with company policies and regulations.
  14. Continuously seek opportunities to improve and streamline the account management process.
  15. Represent the company at industry events and conferences to network and promote our services.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 5 Years Of Experience In Account Management And Implementation, Preferably In A Fast-Paced Environment.

  • Strong Leadership Skills With The Ability To Manage A Team And Drive Performance.

  • Experience In Strategic Planning And Problem-Solving, With A Track Record Of Successfully Implementing And Managing Projects.

Required Skills
  • Strategic Planning

  • Project Management

  • Data Analysis

  • Account Management

  • Communication

  • Contract Negotiation

  • Problem Solving

  • Leadership

  • Relationship Management

  • Team Building

  • Implementation

  • Client Onboarding

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Dependability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Account Management & Implementation in Chicago, IL, USA is $79,000 to $140,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some managers in this role may earn higher salaries or bonuses based on performance and other factors. It is best to research the specific company and job responsibilities for a more accurate salary range.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJuly 20th, 2025
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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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