Manager, Account Management & Implementation

Welcome to Uber, where we are constantly redefining the way people move around their cities. We are looking for a talented and driven Manager of Account Management & Implementation to join our team and help us continue to revolutionize the transportation industry. As a key member of our account management and implementation team, you will play a critical role in building and maintaining strong relationships with our business partners and ensuring the successful implementation of our services. We are seeking a highly organized and results-oriented leader with a strong background in account management and implementation, and a passion for delivering exceptional customer service. If you thrive in a fast-paced, innovative environment and are ready to take on the challenge of shaping the future of transportation, we want to hear from you.

1. Manage relationships with business partners: Develop and maintain strong relationships with our business partners to ensure their needs are met and to promote the success of our services.
2. Oversee implementation process: Lead the implementation process for new business partners, ensuring a seamless and successful onboarding experience.
3. Provide exceptional customer service: Deliver exceptional customer service to our business partners, promptly addressing any issues or concerns that arise.
4. Develop and implement account management strategies: Develop and implement effective strategies for managing and growing our business partnerships.
5. Monitor and analyze account performance: Monitor and analyze the performance of our business partnerships, identifying areas for improvement and implementing solutions to drive growth.
6. Collaborate with cross-functional teams: Work closely with cross-functional teams, including sales, marketing, and operations, to ensure alignment and the successful execution of account management strategies.
7. Train and mentor team members: Train and mentor team members to ensure they have the knowledge and skills to effectively manage and implement business partnerships.
8. Stay up-to-date on industry trends: Keep abreast of industry trends, developments, and best practices to continuously improve our account management and implementation processes.
9. Set and track performance metrics: Set performance metrics for the account management and implementation team and regularly track and report on progress.
10. Drive innovation and process improvement: Continuously seek out opportunities for innovation and process improvement to enhance the efficiency and effectiveness of our account management and implementation operations.
11. Represent Uber at industry events: Represent Uber at industry events and conferences to network, build relationships, and stay informed about the latest developments in the transportation industry.
12. Foster a positive and collaborative team culture: Foster a positive and collaborative team culture that promotes teamwork, creativity, and continuous learning.

According to JobzMall, the average salary range for a Manager, Account Management & Implementation in Seattle, WA, USA is between $91,000 and $120,000 per year. However, this can vary depending on the specific job responsibilities, experience, and skills of the individual.

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.