
Global Program Manager - Payments Support
As a Global Payment Program Manager, you will usher complex, global projects through the entire lifecycle, lead cross-functional collaboration, and improve our operations through data analytics, organization, and teamwork. Build a best-in-class, standardized program responsible for coordinating and executing across regions within a time-sensitive environment to enable delivery on operational KPIs. Provide project and key stakeholder alignment on initiatives to ensure they are connected to the larger customer support and product goals; ensuring projects are properly defined and scoped with charters that include well-written problem statements and quantifiable goals and baseline data. Develop a reporting cadence on performance, trends, and projects designed to standardize, improve processes, and enable better performance of the program Identify opportunities in our processes and operational models, driving strategic projects aimed at making improvements with global impact.
Outstanding written and verbal communication skills across multiple functions and teams -- a natural storyteller and consensus builder
Experience in financial fraud management techniques
4 or more years of managing cross-functional projects
Demonstrated success in using data to make customer focused decisions and to facilitate behavior change in support organizations
Program Management
Time Management Skills
Storyteller skills
Quality Assurance processes
Process Improvement
Verbal communication
Driven and self-motivated
written communication
Attending To Detail
Adaptability
Problem-Solving
Multi-tasking
According to JobzMall, the average salary range for a Global Program Manager - Payments Support in 636 W 28th St, New York, NY 10001, USA is $8,000 - $12,000 per month. This range is based on the experience and skills of the individual as well as the industry and location.
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Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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