Uber

Account Representative, UberEats

Uber
Culver City, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello there! We are looking for a motivated and customer-focused individual to join our team as an Account Representative for UberEats at Uber. In this role, you will be responsible for building and maintaining relationships with our restaurant partners, ensuring their satisfaction with our services, and driving growth in their business. If you have a passion for providing exceptional customer service and a strong understanding of the food delivery industry, we would love to hear from you. Keep reading to learn more about the qualifications we are seeking for this position.

  1. Develop and maintain strong relationships with restaurant partners to ensure their satisfaction with UberEats services.
  2. Collaborate with restaurant partners to identify opportunities for growth and implement strategies to increase their business through UberEats.
  3. Provide exceptional customer service by promptly responding to inquiries and addressing any concerns or issues from restaurant partners.
  4. Act as a liaison between UberEats and restaurant partners, effectively communicating updates, changes, and promotions.
  5. Analyze data and metrics to track restaurant partner performance and identify areas for improvement.
  6. Monitor market trends and industry developments to stay informed and make recommendations for business growth.
  7. Collaborate with cross-functional teams, including sales and marketing, to support restaurant partners and drive overall business objectives.
  8. Conduct regular check-ins and meetings with restaurant partners to ensure ongoing satisfaction and address any issues that may arise.
  9. Utilize strong negotiation skills to secure new partnerships and negotiate contract terms with restaurant partners.
  10. Keep accurate records and reports of all interactions and activities with restaurant partners.
  11. Continuously seek out ways to improve the overall experience for restaurant partners and make recommendations for process improvements.
  12. Stay up-to-date on all UberEats policies, procedures, and services to effectively represent the brand to restaurant partners.
  13. Meet and exceed individual and team targets and goals, contributing to the overall success of the UberEats business.
Where is this job?
This job is located at Culver City, CA, USA
Job Qualifications

  • Excellent Communication Skills: An Account Representative At Ubereats Should Possess Exceptional Communication Skills To Effectively Interact With Restaurant Partners And Customers.

  • Sales Experience: A Successful Candidate For This Role Should Have A Proven Track Record In Sales, Preferably In The Food And Beverage Industry. They Should Be Able To Build And Maintain Strong Relationships With Restaurant Partners And Drive Revenue Growth.

  • Customer Service Oriented: The Ability To Provide Exceptional Customer Service Is Crucial For An Account Representative At Ubereats. They Should Be Able To Handle Customer Inquiries, Complaints, And Provide Solutions In A Timely And Professional Manner.

  • Analytical And Problem-Solving Skills: Account Representatives At Ubereats Should Possess Strong Analytical Skills To Identify Areas For Improvement And Develop Effective Solutions. They Should Also Be Able To Handle And Resolve Any Issues That May Arise With Restaurant Partners Or Customers.

  • Knowledge Of The Food Industry: A Good Understanding Of The Food Industry, Including Current Trends, Regulations, And Competition, Is Essential For This Role. This Knowledge Will Help The Account Representative To Effectively Promote And Market Ubereats Services To Potential Restaurant Partners.

Required Skills

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Relationship Building

  • Sales forecasting

  • Teamwork

  • Organization

  • Problem-Solving

  • Sales Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Account Representative, UberEats in Culver City, CA, USA is $55,000 - $70,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual. Some factors that may also affect the salary range include the size and profitability of the company, the demand for UberEats services in the area, and the overall job market conditions.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 14th, 2025
Apply BeforeSeptember 12th, 2025
This job posting is from a verified source. 
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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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