Contact Representative

As a Contact Representative at the U.S. Department of the Treasury, you will serve as a primary contact for taxpayers, tax professionals, and other stakeholders, working to answer questions and provide assistance in a timely manner. You should demonstrate exceptional customer service and interpersonal skills, as well as a strong knowledge of the tax system and process. The ideal candidate should have strong problem solving and communication skills and be comfortable working in a fast-paced, team-oriented environment. If you have a passion for helping people and providing exceptional customer service, please apply today!

Responsibilities:

1. Serve as a primary contact for taxpayers, tax professionals, and other stakeholders, providing assistance and answering questions in a timely manner.
2. Demonstrate exceptional customer service and interpersonal skills.
3. Maintain a strong knowledge of the tax system and process.
4. Utilize problem solving and communication skills to resolve customer inquiries.
5. Work in a fast-paced, team-oriented environment.
6. Provide exceptional customer service with a passion for helping people.

According to JobzMall, the average salary range for a Contact Representative in Austin, TX, USA is $33,134 to $58,905 per year. This range may vary depending on the company, job duties, and experience of the Contact Representative.

The Department of the Treasury is the national treasury and finance department of the federal government of the United States, where it serves as an executive department. The department oversees the Bureau of Engraving and Printing and the U.S. Mint.