Program Support Assistant

We are looking for a talented and motivated Program Support Assistant to join the team at the U.S. Department of Commerce. Our ideal candidate has a passion for providing essential services to our customers and is committed to delivering results. The successful candidate will have the required qualifications to support the department’s mission and work collaboratively with colleagues.This is an exciting opportunity for someone looking to gain experience in a dynamic and fast-paced work environment. We are looking for an individual who has strong organizational skills, exceptional communication abilities, and the ability to multitask and prioritize tasks. The successful candidate will also have the ability to effectively communicate with customers and stakeholders at all levels.

Responsibilities:

1. Provide support services to customers within the U.S. Department of Commerce.
2. Work collaboratively with colleagues to achieve the department’s mission.
3. Utilize strong organizational skills to effectively manage time and prioritize tasks.
4. Maintain effective communication with customers and stakeholders at all levels.
5. Help develop and implement strategies that will improve customer service.
6. Respond promptly to customer inquiries and resolve customer issues.
7. Monitor and assess customer feedback and provide appropriate solutions.
8. Comply with all departmental policies and procedures.
9. Assist with the preparation of documents, reports, and presentations.
10. Monitor and update databases and records.

According to JobzMall, the average salary range for a Program Support Assistant in Alexandria, VA, USA is $36,000 to $48,000. This range can be adjusted based on the individual's experience and qualifications.

The United States Department of Commerce is an executive department of the U.S. federal government concerned with creating the conditions for economic growth and opportunity.