UX Research Operations

U.S. Bank Corp is looking for an experienced UX Research Operations professional to join our team! We are seeking a motivated, detail-oriented individual who can bring creativity and innovation to our organization. The ideal candidate should have a passion for user experience research and a strong background in operations and project management. They must have a customer-centric mindset and the ability to work in a rapidly changing environment.To be successful in this role, the candidate must possess the following qualifications: a Bachelor's degree in Human Factors, Psychology, Information Science, or a related field; at least 5 years of experience in user experience research operations, project management, and/or customer service; excellent analytical and problem-solving skills; strong written and verbal communication skills; and a collaborative work ethic. If this sounds like you, we'd love to hear from you!

Responsibilities:

1. Manage operations of user experience research projects, including budgeting, scheduling, and resource allocation.
2. Develop and maintain user experience research methodologies and protocols.
3. Analyze user data and generate reports for internal stakeholders.
4. Communicate research results to stakeholders in a clear and concise manner.
5. Collaborate with other departments to ensure customer satisfaction.
6. Monitor customer feedback and develop recommendations for improvement.
7. Develop and maintain relationships with external vendors and research partners.
8. Remain up-to-date on industry trends and best practices in user experience research.
9. Assist with the development of new products and features.
10. Ensure compliance with relevant regulations and standards.

According to JobzMall, the average salary range for a UX Research Operations in Minneapolis, MN, USA is between $83,000 and $119,000. This salary range is based on factors such as experience and industry.

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.