U.S. Bank Corp

UX Research Operations

U.S. Bank Corp

Tempe, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At U.S. Bank Corp, we are seeking a talented and experienced UX Research Operations professional to join our team. In this role, you will play a crucial part in furthering the customer experience initiatives of the company. As the UX Research Operations person, you will have a unique opportunity to shape the future of U.S. Bank Corp as we strive to become the leading financial services provider in the world.The ideal candidate for this role will have 3+ years of experience in UX research operations, as well as a strong understanding of UX research methodologies and processes. You must be able to clearly communicate research findings and recommendations with stakeholders. You must also be highly organized, proactive, and have strong project management skills, as this role involves coordinating cross-functional projects and data collection. Expertise in qualitative and quantitative research, survey design and analysis, and user testing are all important qualifications for this position.If you are up for the challenge and have the necessary skills and qualifications, we invite you to apply for this role and join our team of dedicated professionals.

Responsibilities:

  1. Develop and maintain UX research operations processes and procedures that facilitate efficient data collection and analysis.
  2. Design and conduct user research, including qualitative and quantitative surveys, interviews, and user testing.
  3. Analyze research data and develop insights and recommendations to inform UX design and strategy.
  4. Effectively communicate research findings and recommendations to stakeholders.
  5. Coordinate cross-functional projects and data collection.
  6. Proactively identify opportunities to improve UX research operations processes.
  7. Stay up-to-date with UX research methodologies and industry best practices.
  8. Support the development and implementation of UX initiatives.
  9. Manage project timelines and budgets.
  10. Troubleshoot any issues with research operations processes.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Or Related Field

  • Excellent Communication And Interpersonal Skills

  • A/B Testing

  • Human Computer Interaction

  • Bachelor's Degree In Psychology

  • At Least Years Of Experience In User Research

  • Strong Knowledge Of Ux Principles

  • Ability To Interpret And Analyze Quantitative And Qualitative Research Data

  • Excellent Project Management Skills

  • Knowledge Of Ux Tools Such As Usability Testing

  • Surveys

  • Interviews

  • And Focus Groups

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Problem Solving

  • Agile Methodology

  • Quantitative Analysis

  • Technical Writing

  • Reporting

  • Research design

  • Qualitative Analysis

  • usability testing

  • Recruiting

  • User Interviews

  • Synthesis

  • Stakeholder engagement

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a UX Research Operations in Tempe, AZ, USA is between $59,000 and $105,000 per year. The salary range can vary depending on experience, qualifications, and the specific company.

Additional Information
U.S. Bank Corp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeSeptember 18th, 2025
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About U.S. Bank Corp

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.

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