UX Research Operations

As U.S. Bank Corp's UX Research Operations Specialist, you will be responsible for leading the user experience research agenda across the organization. You will be responsible for ensuring that user experience research is conducted in a timely and accurate manner, and that it meets customer needs and expectations. We are seeking an experienced professional who is passionate about user experience research and has a demonstrated ability to manage a team of research professionals. The ideal candidate will have a minimum of 5 years of experience in UX research operations, including the ability to develop and execute research plans, analyze and interpret data, and effectively communicate insights. Additionally, the ideal candidate should have excellent organizational, problem-solving, and critical thinking skills. If you have a strong desire to make an impact on customers and a commitment to excellence, this is the role for you!

Responsibilities:

1. Develop and execute user experience research plans to ensure the timely and accurate completion of research projects.
2. Manage and mentor a team of research professionals to ensure high-quality research results.
3. Analyze and interpret data to identify customer needs and expectations.
4. Provide insights to stakeholders to inform product and service design.
5. Ensure compliance with applicable laws and regulations related to user experience research.
6. Utilize problem-solving and critical thinking skills to identify solutions to research challenges.
7. Monitor and update research processes and tools to optimize research operations.
8. Stay current with developments in the UX research field and identify opportunities to improve research operations.
9. Collaborate with other departments to ensure alignment with the organization’s overall objectives.

According to JobzMall, the average salary range for a UX Research Operations in Chicago, IL, USA is $65,000 to $85,000 per year. This range may vary depending on experience, qualifications, and other factors.

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.