
Social Media Intelligence Specialist
Our Reputation Management & Planning team is looking for a talented Social Media Intelligence Specialist to help us develop our centralized social media intelligence capability to collect, monitor, analyze and interpret social media content/data. Proactively monitor topics and conversations in social media that affect our business. Use social data to deliver accurate and timely reporting, analysis and insights that drive business recommendations, escalation and resolution strategies, and social engagement. Be responsive to requests for deeper social listening, working closely with enterprise partners to support a more holistic analysis of issues, risks and opportunities. Manage vendor relationship for enterprise social listening and analysis tools, ensuring continued data accuracy and quality control of outputs/insights.
Three or more years of experience in social listening and analytics
Demonstrated experience gathering and analyzing social media data, deriving insights that are actionable
Experience writing Boolean logic and query-based searches
Ability to collaborate with and build the trust of colleagues, business partners and leaders
Presentation skills
Sprinklr
Khoros
Time Management Skills
Social media engagement skills
Social listening and social analysis
Prioritizing skills
Organizational skills
Adaptability
Problem Solving Skills
Attention to detail and accuracy
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Social Media Intelligence Specialist in LaSalle Plaza, 800 Lasalle Ave, Minneapolis, MN 55402, USA is between $32,621 and $85,904 per year. This range varies depending on the experience and qualifications of the individual, the type of company they are employed by, and the industry in which they work.
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U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.

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