U.S. Bank Corp

Business Access Advisor

U.S. Bank Corp

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

U.S. Bank Corp is seeking a talented and motivated Business Access Advisor to join our growing team. Our ideal candidate should possess the required qualifications and be passionate about providing exceptional customer service. The Business Access Advisor will be responsible for helping our customers set up and manage their business accounts, enabling them to make the most of their banking experiences. The successful candidate should have a minimum of 3 years of experience in a customer service setting, excellent communication skills, and the ability to provide empathetic customer service and build relationships with clients. Additionally, the applicant should possess strong problem-solving and analytical skills, a customer-first mindset, and the ability to work effectively in a fast-paced environment. If you think you are a great fit for this role, please apply now!

Responsibilities:

  1. Assist customers in setting up and managing their business accounts.
  2. Provide excellent customer service and build relationships with clients.
  3. Utilize problem-solving and analytical skills to troubleshoot customer issues.
  4. Maintain a customer-first mindset and prioritize customer needs.
  5. Work efficiently in a fast-paced environment.
  6. Track customer information and provide feedback on customer interactions.
  7. Develop and maintain a comprehensive understanding of banking products and services.
  8. Handle customer inquiries in a professional and efficient manner.
  9. Identify areas of improvement and suggest solutions to enhance customer experience.
  10. Adhere to banking regulations and industry best practices.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Finance

  • Bachelor's Degree In Business Administration

  • Excellent Interpersonal And Communication Skills

  • Customer Service

  • Knowledge Of Banking Products And Services

  • Economics Or A Related Field

  • + Years Of Related Experience In Banking

  • Or Sales

  • Proficiency With Microsoft Office Applications

  • Ability To Analyze Customer's Financial Needs And Develop Solutions

  • Ability To Multi-Task And Prioritize Customer Requests

Required Skills
  • Financial Analysis

  • Research

  • Networking

  • Planning

  • Communication

  • Time Management

  • Business Development

  • Negotiation

  • Leadership

  • Mentoring

  • customer service

  • Teamwork

  • Organization

  • Facilitation

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Access Advisor is between $50,000 and $70,000 in the United States. This salary range varies depending on the level of experience, qualifications, and location of the position. Those with more experience and qualifications typically have a higher salary than those with less.

Additional Information
U.S. Bank Corp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
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About U.S. Bank Corp

U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, which is the 7th largest bank in the United States.

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