Tyson Foods

Consumer Relations Representative

Tyson Foods

Springdale, AR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Tyson Foods, we are looking for an experienced and passionate Consumer Relations Representative to join our team. We are looking for a candidate with excellent communication and problem-solving skills, as well as a commitment to providing the best customer service experience possible. If you have a positive attitude and a passion for helping others, we want to hear from you!As a Consumer Relations Representative, you will be responsible for fielding customer inquiries, complaints, and feedback, and providing effective and prompt resolutions. You will also be responsible for maintaining a comprehensive understanding of our products and services, and communicating this to customers. The ideal candidate will have the following qualifications:

Responsibilities of a Consumer Relations Representative:

  1. Respond to customer inquiries and feedback regarding products and services in a timely and professional manner.
  2. Troubleshoot customer issues and provide effective solutions.
  3. Maintain a comprehensive understanding of Tyson Foods products and services.
  4. Monitor customer satisfaction and take proactive measures to improve customer experience.
  5. Develop relationships with customers to ensure loyalty and repeat business.
  6. Prepare and submit customer reports to management.
  7. Ensure compliance with company policies and procedures.
  8. Stay up-to-date on industry trends and best practices.
Where is this job?
This job is located at Springdale, AR, USA
Job Qualifications
  • Ability To Work Independently And Collaboratively

  • Proficiency In Microsoft Office Suite

  • Excellent Organizational

  • Communication

  • And Customer Service Skills

  • Ability To Multi-Task And Prioritize Tasks

  • Ability To Maintain Composure In High Pressure Situations

  • Acceptance Of Feedback And Ability To Learn From It

  • Ability To Quickly Learn And Understand New Concepts

  • Knowledge Of Tyson Foods Products And Processes

Required Skills
  • Documentation

  • Communication

  • Negotiation

  • customer service

  • Listening

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Professionalism

  • Organizational

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Consumer Relations Representative in Springdale, AR, USA is between $37,000 and $47,000 per year.

Additional Information
Tyson Foods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 23rd, 2023
Apply BeforeJuly 20th, 2025
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About Tyson Foods

Tyson Foods, Inc. is an American multinational corporation based in Springdale, Arkansas, that operates in the food industry. The company is the world's second largest processor and marketer of chicken, beef, and pork after JBS S.A. and annually exports the largest percentage of beef out of the United States.

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