Twitter

Safety Operations Analyst, Content Moderation

Twitter

1355 Market St, San Francisco, CA 94103, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Develop a deep understanding of Safety policies, tools, workflows, and metrics. Act as domain expert and functional specialist for stakeholders. Lead initiatives that center around the customer experience and improve policy efficacy, tooling and operational design to increase enforcement quality and reduce risk. Influence new strategies, product launches and tactics using analysis and impact metrics to support your positions. Manage communications with vendors and internal escalations teams, providing support and working collaboratively on scaling solutions. Develop and deliver training for various policies and workflows to large global teams. Facilitate feedback loops between product, enforcement and policy teams. Create and maintain documentation of all workflows and operational processes owned by the team.

Where is this job?
This job is located at 1355 Market St, San Francisco, CA 94103, USA
Job Qualifications
  • At least 5 years of experience in business process improvement or project management.

  • Experience and strong interest in online Safety or content moderation.

  • Familiarity with Lean, Kaizen, or Agile methodologies

  • Experience working in an online operational environment, or in process design.

Required Skills
  • Sql

  • Vendor Management

  • Agile methodologies

  • Time Management Skills

  • Root-Cause Analysis

  • Project Management methodology

  • Review sensitive data

Soft Skills
  • Process Improvement

  • Communication Skills

  • Adaptability

  • Problem-solving and resourcefulness

  • Detail Oriented and Organized

  • Multi-tasking

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Safety Operations Analyst, Content Moderation in 1355 Market St, San Francisco, CA 94103, USA is between $75,000 and $90,000. This range is based on factors such as experience, education, and the specific duties and responsibilities of the job.

Additional Information
Twitter is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 29th, 2021
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Twitter

Twitter is an American microblogging and social networking service on which users post and interact with messages known as "tweets". Registered users can post, like, and retweet tweets, but unregistered users can only read them.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started