Twitter

Ad Operations Support Specialist

Twitter

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Respond to inquiries in a prompt, clear and helpful manner. Manage workflows to meet and exceed defined service level agreements. Monitor patterns and proactively surface proposals to improve quality, productivity and efficiency. Manage projects effectively to meet agreed upon deadlines and achieve measurable targets. Write clear and helpful content to address common questions and issues. Collect and document issues and feedback for the product management and engineering teams. Understand relationship between support efficacy and business performance; identify and drive new solutions to optimize. Apply data on quality and productivity to guide daily execution and inform process innovation.

Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • At least 3 years of professional experience

  • Experience working in a customer/client-facing environment is a plus

  • Experience with online advertising, analytics and social media a plus

Required Skills
  • Customer Relationship Management

  • Prospecting skills

  • Creativity

  • Ad operations

Soft Skills
  • Adaptable

  • Communication

  • Multitasking

  • Process Improvement

  • Strategic Planning

Compensation

According to JobzMall, the average salary range for a Ad Operations Support Specialist in San Francisco, CA, USA is $50,000 - $81,000 per year. This range is based on salaries reported by actual Ad Operations Support Specialists in the area. The salary range reflects the job responsibilities, experience, and qualifications of the Ad Operations Support Specialist.

Additional Information
Twitter is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Twitter

Twitter is an American microblogging and social networking service on which users post and interact with messages known as "tweets". Registered users can post, like, and retweet tweets, but unregistered users can only read them.

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