
Senior Enterprise Customer Success Manager - Segment
At Twilio, we’re looking for an experienced and motivated Senior Enterprise Customer Success Manager - Segment to join our team and help our Enterprise Customers succeed. This role requires prior experience driving customer success at a world-class software company, managing a portfolio of enterprise customers, and working with a cross-functional team. If you’re passionate about building long-term relationships and helping customers unlock the full potential of their technology, this could be the perfect opportunity for you.The successful candidate will have excellent communication, organizational, and problem-solving skills, a strong customer service mindset, and a passion for helping customers get the most out of their technology. A successful Senior Enterprise Customer Success Manager - Segment will have the ability to think strategically and tactically, while providing a high level of customer service.
Five To Seven Years Of Customer Success Management Experience
Proven Ability To Drive Customer Engagement And Satisfaction With A Fortune Customer Base
Excellent Communication And Problem-Solving Skills
Ability To Develop And Maintain Effective Customer Relationships
Experience With Enterprise-Level Customer Success Tools
Knowledge Of Customer Retention And Growth Strategies
Ability To Collaborate With Cross-Functional Teams
Business Analysis
Process Improvement
Program Management
Communication
Technical Support
Conflict Resolution
Stakeholder management
Customer advocacy
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
self-motivation
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Enterprise Customer Success Manager - Segment is $80,000 to $120,000 per year. This range can vary depending on experience, location, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started