
Product Operations Engineer
This role will serve as the second level of escalation on the team whose primary responsibilities include helping our customers onboard phone numbers to Twilio's platform, porting phone numbers from other carriers to Twilio’s network, and working closely with Twilio’s sales team and our customers to sell and provision short codes and pre-register alphanumeric Sender IDs efficiently and effectively. Manage and expand our operations and design operational dashboards to determine the health of our operations; report out on these dashboards to internal stakeholders. Partner with Customer Success, Sales, Engineering and Product teams to resolve complex problems for customers.
4+ years of experience working on an operations team
Advanced-level expertise with respect to relevant technology and the telecom industry.
Experience working with customers directly to solve their most complex and time sensitive problems.
Time Management
MS Excel
Looker
Database queries
Troubleshooting skills
Verbal communication
written communication
Self-Motivated
Adaptability
Detail Oriented and Organized
Result Driven
According to JobzMall, the average salary range for a Product Operations Engineer in 375 Beale St, San Francisco, CA 94105, USA is $80,000 - $100,000 per year. This range typically includes base salary, bonuses, stock options, and other types of compensation. The exact salary offered will depend on the specific job duties, qualifications, and experience of the individual applicant.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started