Twilio

Product Manager, Journeys Coordination

Twilio

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an experienced and passionate Product Manager, Journeys Coordination to join our team at Twilio. The ideal candidate will be organized, driven and have a knack for problem-solving. If you’re someone who enjoys collaborating with cross-functional teams and are excited to work on projects designed to improve customer journeys, this could be the job for you!The Product Manager, Journeys Coordination will be responsible for understanding customer behavior, developing customer journey models, and influencing journey-related features and product improvements. This role requires the ability to think strategically, analyze customer data, and synthesize customer feedback.To be successful in this role, you should have a Bachelor's degree in a related field, at least 5 years of product management experience, and a strong understanding of customer journey management. Achieving success in this role will also require excellent communication, problem-solving, and collaboration skills. If you think you have what it takes, we’d love to hear from you.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication Skills

  • Proven Organizational Skills

  • Ability To Work Independently

  • Experience With Project Management Software

  • Ability To Track Multiple Projects

  • Knowledge Of Product Development Processes

  • Knowledge Of Journeys Methodology

  • Understanding Of Customer Needs

Required Skills
  • Budgeting

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Scheduling

  • Problem Solving

  • Negotiation

  • Product design

  • Agile Methodology

  • Analytical Thinking

  • User Research

  • Requirements Gathering

  • Cross-Functional Collaboration

  • Journeys Coordination

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Manager, Journeys Coordination is $52,000 to $85,000 per year. This can vary depending on the experience of the individual and the size and type of the company they are employed by.

Additional Information
Twilio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Twilio

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications.

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