Twilio

Director of UX Design & Research

Twilio

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Twilio is looking for an experienced and passionate Director of UX Design & Research to join our growing team. We’re looking for a leader that can help define and shape our product design strategy, while driving the development of best-in-class user experiences.The ideal candidate is a creative problem solver, experienced in UX design, research, and product development. You should have a proven track record of creating great digital experiences, and be comfortable working with cross-functional teams to bring your designs to life.You must possess excellent communication skills and have a collaborative approach to working with product management, engineering, and marketing. The ability to provide leadership and direction to the UX team, including mentoring and coaching UX designers is essential.We value an eye for detail and a passion for creating great user experiences. If you also have a mastery of the latest design software and an understanding of user-centered design principles, we want to hear from you.We are excited to bring on a Director of UX Design & Research who is passionate about the user experience and can help make Twilio the leader in our space.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Design

  • User Experience

  • Computer Science

  • Human-Computer Interaction

  • Or A Related Field

  • + Years Of Experience In Ux Design And Research

  • Experience Conducting User Research

  • Usability Studies

  • And A/B Testing

  • Ability To Create User Stories

  • Personas

  • Wireframes

  • And Prototypes

  • Proficiency In Design Tools Such As Sketch

  • Adobe Creative Suite

  • Invision

  • And Other Prototyping Tools

Required Skills
  • Communication

  • User Experience

  • Prototyping

  • Interaction design

  • Visual design

  • Problem Solving

  • Product design

  • Agile Methodology

  • Analytical Thinking

  • Technical Writing

  • Collaboration

  • User Research

  • usability testing

  • Accessibility

  • User Storytelling

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Director of UX Design & Research is $87,000 to $146,000. This range will vary depending on the company, size of the team, and the individual's experience and skills.

Additional Information
Twilio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2023
Apply BeforeMarch 12th, 2026
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About Twilio

Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications.

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