
Compliance Operations Manager
We are looking for an experienced operations manager to lead our global Compliance Operations team. In this role, you will work with Product Managers, Fraud Prevention, Legal and team members across the organization to develop successful operations strategies to deliver on business objectives. Help your team achieve excellent performance and regularly assess your team’s ability to achieve performance goals and objectives such as productivity goals, SLAs, filtering and loss reduction targets, etc. Establish appropriate enforcement strategies that include account suspension, account closure, and escalation protocols. Establish procedures and set SLAs a for the KYC vetting team members and ensure that vetting is done accurately and within an appropriate time frame. Track key metrics, analyze performance relative to industry standards, and communicate the results.
4+ years of people management experience, preferably in an operations environment.
Basic technical skills including an understanding of APIs and data analytics and have basic SQL skills.
Experience evaluating operational performance, building forecasts and finding creative solutions to operating constraints.
Experience in technology or telecommunications preferred but not required.
Sql
Time Management
Data Analytics
Performance monitoring tools
People management skills
Verbal communication
written communication
Self-Motivated
Adaptability
Detail Oriented and Organized
Result Driven
According to JobzMall, the average salary range for a Compliance Operations Manager in 400 Spectrum Center Dr, Irvine, CA 92618, USA is between $90,000 and $120,000 per year.
Salaries for Compliance Operations Managers can vary depending on experience, location, and industry. Factors such as the size of the company, type of industry, and years of experience can all impact salary ranges. Additionally, benefits such as health insurance, vacation time, and bonuses can impact the total compensation for a Compliance Operations Manager position.
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