Twilio

Billing Operations Analyst

Twilio

950 East Paces Ferry Rd NE, Atlanta, GA 30326, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries. Participate in month end close, including:Managing and tracking recurring billing and manage approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting. Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system. Participate in external and internal audits, as requested.

Where is this job?
This job is located at 950 East Paces Ferry Rd NE, Atlanta, GA 30326, USA
Job Qualifications
  • 2+ years experience in an Operations role

  • Solid experience working with large volume transactions with strong attention to detail

  • Experience working with NetSuite and Salesforce is advantageous, although not essential

  • Strong experience in the area of Billings / Revenue / Order to Cash

Required Skills
  • vlookups

  • Salesforce

  • NetSuite

  • Advanced Excel

  • Effective Time Management

Soft Skills
  • Process Improvement

  • Verbal communication

  • written communication

  • Problem Solving Skills

  • Attention to detail and accuracy

  • Multi tasker

  • Flexibility and adaptability

Compensation

According to JobzMall, the average salary range for a Billing Operations Analyst in 950 East Paces Ferry Rd NE, Atlanta, GA 30326, USA is $52,000-$72,000 per year. Salaries can vary depending on the employer, experience, education, and other factors.

Additional Information
Twilio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 14th, 2021
Apply BeforeJune 21st, 2025
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