Welcome to TheFork at TripAdvisor – the industry-leading platform for restaurant booking and management. We are currently seeking a talented and dynamic Account Manager to join our growing team. As an Account Manager, you will play a crucial role in building and maintaining relationships with our restaurant partners, ensuring their success and satisfaction with our services. We are looking for someone who is passionate about the hospitality industry, has exceptional communication and negotiation skills, and is driven to exceed goals. If you are a self-motivated and results-oriented individual who thrives in a fast-paced environment, we would love to hear from you!
- Build and maintain strong relationships with restaurant partners.
- Ensure the success and satisfaction of restaurant partners with our services.
- Act as the main point of contact for restaurant partners, addressing any questions or concerns they may have.
- Collaborate with restaurant partners to develop effective marketing and promotional strategies.
- Conduct regular check-ins with restaurant partners to gather feedback and identify areas for improvement.
- Negotiate contract terms and pricing with restaurant partners.
- Monitor and analyze restaurant partner performance and provide recommendations for optimization.
- Stay updated on industry trends and competition to proactively identify potential partnership opportunities.
- Work closely with cross-functional teams to ensure seamless execution of services for restaurant partners.
- Meet and exceed individual and team goals for revenue growth and partner retention.
- Maintain accurate and up-to-date records of all interactions with restaurant partners.
- Communicate effectively with internal and external stakeholders to ensure alignment and success.
- Represent TheFork at industry events and conferences to promote our services and build partnerships.
- Continuously seek to improve processes and procedures to enhance the overall partner experience.
- Demonstrate a strong understanding of the hospitality industry and TheFork's services to effectively communicate value to potential partners.
Strong Communication Skills: An Account Manager At Thefork Must Possess Excellent Verbal And Written Communication Skills In Order To Effectively Communicate With Clients And Internal Teams.
Sales Experience: The Ideal Candidate For This Role Should Have A Proven Track Record Of Sales Success, With Experience In B2B Sales, Preferably In The Hospitality Or Restaurant Industry.
Relationship Management: The Account Manager Will Be Responsible For Building And Maintaining Strong Relationships With Clients, So Strong Relationship Management Skills And The Ability To Build Trust And Rapport Are Essential.
Organizational Skills: As An Account Manager, The Ability To Multitask And Manage Multiple Client Accounts Simultaneously Is Crucial. Strong Organizational Skills, Attention To Detail, And The Ability To Prioritize Tasks Are Essential For Success In This Role.
Knowledge Of The Restaurant Industry: Thefork Is A Leading Online Restaurant Reservation Platform, So A Strong Understanding Of The Restaurant Industry, Including Trends, Competitors, And Challenges, Is Important For An Account Manager To Effectively Support And Advise Clients.
Strategic Planning
Communication Skills
Time Management
Negotiation skills
Problem Solving
customer service
Relationship Building
Team Leadership
Market analysis
Data
Client Retention
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Account Manager - TheFork in Madrid, Spain is €30,000-€40,000 per year. However, salaries may vary depending on the specific company, experience level, and other factors. It is recommended to research the specific company and job description to get a more accurate salary estimate.
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TripAdvisor, Inc. is an American travel and restaurant website company that shows hotel and restaurant reviews, accommodation bookings and other travel-related content.
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