Trimble

Geospatial Product Support Analyst Intern

Trimble
Richmond Hill, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and detail-oriented individual with a passion for geospatial technology? Do you have a strong technical background and a desire to gain valuable experience in the industry? If so, Trimble is currently seeking a Geospatial Product Support Analyst Intern to join our team. In this role, you will have the opportunity to work closely with our product support team to provide technical assistance and troubleshooting for our geospatial products. To be successful in this position, you must have excellent communication skills, a strong understanding of geospatial technology, and a willingness to learn and adapt in a fast-paced environment. If you are ready to jumpstart your career in geospatial technology, we encourage you to apply for this exciting opportunity.

  1. Provide technical support and troubleshooting for Trimble's geospatial products.
  2. Collaborate with the product support team to troubleshoot and resolve customer issues in a timely manner.
  3. Conduct research and testing to identify and diagnose technical problems.
  4. Communicate effectively with customers to understand and address their needs.
  5. Document and track all customer interactions and resolutions in a timely and accurate manner.
  6. Keep up-to-date with new and existing geospatial technology and products.
  7. Assist in the development of training materials and resources for customers.
  8. Assist in the testing and implementation of new product features and updates.
  9. Collaborate with other departments, such as sales and engineering, to provide a seamless customer experience.
  10. Adhere to company policies and procedures, including maintaining customer confidentiality.
  11. Continuously strive to improve processes and procedures for better customer support.
  12. Attend training and professional development opportunities to enhance knowledge and skills.
  13. Maintain a positive and professional attitude when interacting with customers and colleagues.
  14. Meet and exceed performance metrics and goals set by the company.
  15. Take on additional responsibilities and projects as assigned by the product support team.
Where is this job?
This job is located at Richmond Hill, ON, Canada
Job Qualifications

  • Strong Knowledge Of Geospatial Software And Technology: A Successful Geospatial Product Support Analyst Intern Should Have A Good Understanding Of Geospatial Software, Including Gis, Remote Sensing, And Gps Technology.

  • Excellent Communication Skills: As An Intern, You Will Be Working With Different Teams And Clients. Therefore, It Is Important To Have Strong Verbal And Written Communication Skills To Effectively Convey Technical Information And Troubleshoot Issues.

  • Analytical And Problem-Solving Skills: This Position Requires The Ability To Analyze Complex Data, Identify Patterns, And Find Solutions To Technical Problems. A Candidate Should Be Able To Think Critically And Creatively To Troubleshoot Issues.

  • Attention To Detail: Geospatial Data Is Incredibly Detailed And Precise, So It Is Important For An Intern To Have A Strong Attention To Detail To Ensure Accuracy In Data Analysis And Problem-Solving.

  • Team Player And Willingness To Learn: Trimble Values Collaboration And A Team-Oriented Approach. As An Intern, You Will Be Working With A Diverse Group Of Professionals, So It Is Important To Be A Team Player And Have A Willingness To Learn And Adapt To New Technologies And Processes.

Required Skills

  • Project Management

  • Communication

  • Data Management

  • customer service

  • Quality Control

  • Remote sensing

  • Database administration

  • Problem-Solving

  • Technical Troubleshooting

  • Software Training

  • Gis Analysis

  • Spatial Data Processing

Soft Skills

  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Geospatial Product Support Analyst Intern in Richmond Hill, ON, Canada is between $45,000 to $55,000 CAD per year. This may vary depending on the specific company, industry, and level of experience of the intern.

Additional Information
Trimble is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeSeptember 18th, 2025
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About Trimble

Trimble Inc. is a Sunnyvale, California-based developer of receivers, laser rangefinders, unmanned aerial vehicles, inertial navigation systems and software processing tools.

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