
Client Engagement Specialist
We are currently seeking an individual to work in our high-volume Client Engagement 24 X 7 Call Center. As a Client Relations Specialist you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality.
At least 6 months experience in a clinical laboratory or medical setting.
6 months customer service experience.
Knowledge of laboratory tests/ medical terminology
Data Entry
Time Management
Customer Service skills
Typing skills
Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
Problem-Solving
According to JobzMall, the average salary range for a Client Engagement Specialist in 1001 Woodward Pl NE, Albuquerque, NM 87102, USA is $45,000 - $50,000 per year.
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TriCore Reference Laboratories is a community-based, independent, clinical reference laboratory that provides full-service, state-of-the-art laboratory tests to health care professionals and their patients. Based in Albuquerque, N.M., with clients in New Mexico and across the US.

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