TriCore Reference Laboratories

Client Engagement Specialist

TriCore Reference Laboratories

1001 Woodward Pl NE, Albuquerque, NM 87102, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are currently seeking an individual to work in our high-volume Client Engagement 24 X 7 Call Center. As a Client Relations Specialist you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality.

Where is this job?
This job is located at 1001 Woodward Pl NE, Albuquerque, NM 87102, USA
Job Qualifications
  • At least 6 months experience in a clinical laboratory or medical setting.

  • 6 months customer service experience.

  • Knowledge of laboratory tests/ medical terminology

Required Skills
  • Data Entry

  • Time Management

  • Customer Service skills

  • Typing skills

Soft Skills
  • Adaptable

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Engagement Specialist in 1001 Woodward Pl NE, Albuquerque, NM 87102, USA is $45,000 - $50,000 per year.

Additional Information
TriCore Reference Laboratories is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2020
Apply BeforeJune 21st, 2025
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About TriCore Reference Laboratories

TriCore Reference Laboratories is a community-based, independent, clinical reference laboratory that provides full-service, state-of-the-art laboratory tests to health care professionals and their patients. Based in Albuquerque, N.M., with clients in New Mexico and across the US.

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