Workers Compensation Claim Representative

Are you a customer-focused, detail-oriented individual with a passion for helping others? Are you looking for a rewarding career with a company that values integrity, teamwork, and innovation? Look no further! Travelers is seeking a Workers Compensation Claim Representative to join our dedicated team. As a member of our claims department, you will play a vital role in providing exceptional service to our customers while managing workers compensation claims. We are seeking candidates with strong communication skills, a background in insurance or claims management, and the ability to thrive in a fast-paced environment. If you are ready to make a difference and grow your career with a leading insurance company, apply now!

1. Manage workers compensation claims: The primary responsibility of this role is to effectively manage workers compensation claims from start to finish. This includes investigating, evaluating, and resolving claims in a timely and accurate manner.
2. Provide exceptional customer service: The ideal candidate will have a strong focus on customer service and be able to handle customer inquiries and concerns with empathy and professionalism.
3. Maintain accurate records: It is essential for the Workers Compensation Claim Representative to maintain accurate and detailed records of all claims, including documentation of all communication with customers and other involved parties.
4. Communicate effectively: This role requires regular communication with internal and external stakeholders, including customers, medical providers, and other insurance professionals. The ability to communicate clearly and professionally is crucial for success in this position.
5. Adhere to company policies and procedures: The Workers Compensation Claim Representative is responsible for following all company policies and procedures related to claims handling, customer service, and compliance.
6. Collaborate with team members: This role requires working closely with other team members, such as adjusters, attorneys, and medical professionals, to effectively manage claims and provide the best possible outcomes for customers.
7. Stay informed on industry trends: The ideal candidate will proactively stay informed on industry trends and changes in regulations and laws related to workers compensation claims to ensure compliance and provide the best service to customers.
8. Uphold company values: As a representative of the company, the Workers Compensation Claim Representative is expected to uphold the company's values of integrity, teamwork, and innovation in all interactions and decisions.
9. Meet performance metrics: This role will be responsible for meeting performance metrics related to claims handling, customer service, and productivity. The ability to work efficiently and effectively is essential for success in this position.
10. Continuously improve processes: The Workers Compensation Claim Representative should be open to feedback and actively look for ways to improve processes and procedures to better serve customers and enhance overall efficiency.

According to JobzMall, the average salary range for a Workers Compensation Claim Representative in Hartford, CT, USA is $50,000-$70,000 per year. However, this can vary depending on factors such as experience, education, and company size. Some companies may offer higher salaries for more experienced or specialized workers compensation claim representatives. Additionally, some companies may offer bonuses or other benefits as part of their compensation package.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.