Sr. Workers’ Compensation Claim Representative

Are you a highly skilled and experienced workers' compensation professional looking for your next career move? Look no further than Travelers. We are seeking a Sr. Workers' Compensation Claim Representative to join our dynamic team. In this role, you will have the opportunity to utilize your knowledge and expertise to effectively manage complex workers' compensation claims. We are looking for an individual who is dedicated, detail-oriented, and able to provide exceptional customer service. If you meet the required qualifications and are ready to take your career to the next level, we want to hear from you.

1. Manage complex workers' compensation claims: The primary responsibility of this role is to effectively manage complex workers' compensation claims from start to finish. This includes gathering necessary information, reviewing medical records, determining eligibility, and making decisions on benefit payments.
2. Utilize knowledge and expertise: The Sr. Workers' Compensation Claim Representative will be expected to use their extensive knowledge and expertise in the field to make well-informed decisions and provide guidance to other team members.
3. Provide exceptional customer service: This role requires the individual to maintain a high level of customer service at all times. This includes effectively communicating with all stakeholders involved in the claims process, providing regular updates, and addressing any concerns or issues in a timely manner.
4. Ensure compliance with company policies and procedures: The individual in this role will be responsible for ensuring that all claims are handled in accordance with company policies and procedures and in compliance with state and federal regulations.
5. Conduct thorough investigations: The Sr. Workers' Compensation Claim Representative will be expected to conduct thorough investigations into each claim, including reviewing medical records, speaking with witnesses, and gathering all necessary evidence to make informed decisions.
6. Make fair and accurate claim determinations: It is crucial that the individual in this role is able to make fair and accurate determinations on each claim based on the available evidence and in compliance with company policies and procedures.
7. Collaborate with internal and external stakeholders: This role requires effective collaboration with various internal and external stakeholders such as medical providers, attorneys, and insurance agents to ensure timely and accurate resolution of claims.
8. Stay current on industry trends and regulations: The individual in this role will be expected to stay updated on industry trends and regulations related to workers' compensation claims to ensure the company remains compliant and informed.
9. Mentor and train junior team members: The Sr. Workers' Compensation Claim Representative may be responsible for training and mentoring junior team members to ensure they are equipped with the necessary skills and knowledge to effectively handle claims.

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According to JobzMall, the average salary range for a Sr. Workers’ Compensation Claim Representative in Diamond Bar, CA, USA is $70,000 - $100,000 per year. This can vary depending on factors such as years of experience, specific job responsibilities, and company benefits.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.