Travelers

Outside Property Claim Representative Trainee

Travelers

Washington, DC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for an exciting and challenging career in the insurance industry? Look no further than Travelers! We are currently seeking a highly motivated and driven individual to join our team as an Outside Property Claim Representative Trainee. In this role, you will have the opportunity to learn and grow in a fast-paced environment while providing exceptional service to our valued customers. To excel in this position, we are seeking candidates with a strong work ethic, excellent communication skills, and a passion for helping others. If you are ready to jumpstart your career with a leading insurance company, we want to hear from you!

  1. Conduct thorough investigations and evaluations of property damage claims to determine coverage and liability.
  2. Manage a high volume of claims and ensure prompt and accurate resolution.
  3. Communicate effectively with customers, agents, and other parties involved in the claims process.
  4. Provide exceptional customer service by addressing inquiries and concerns in a timely and professional manner.
  5. Follow company procedures and guidelines to accurately assess and process claims.
  6. Continuously learn and stay updated on industry trends and best practices to provide knowledgeable and efficient service.
  7. Collaborate with team members and use available resources to handle complex or challenging claims.
  8. Meet and exceed individual and team performance goals and objectives.
  9. Maintain accurate and thorough documentation of claims and related activities.
  10. Adhere to company policies and regulations to ensure compliance with industry standards.
  11. Develop and maintain positive relationships with customers, agents, and other stakeholders.
  12. Participate in training and development opportunities to enhance skills and knowledge.
  13. Represent the company in a professional and ethical manner at all times.
  14. Embrace a teamwork mentality and contribute to a positive and inclusive work environment.
  15. Remain adaptable and flexible in a dynamic and fast-paced work environment.
Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Strong Communication And Interpersonal Skills.

  • Prior Experience In Customer Service Or Insurance Industry Preferred.

  • Ability To Work Independently And Manage Multiple Tasks.

  • Knowledge Of Property Insurance Policies, Procedures, And Regulations.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Risk assessment

  • Adaptability

  • Claims handling

  • Policy Interpretation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Outside Property Claim Representative Trainee in Washington, DC, USA is $49,000 - $70,000 per year. This may vary depending on factors such as experience, education, and specific job duties.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 28th, 2026
Apply BeforeJune 9th, 2026
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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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