Travelers

Outside Property Claim Representative Trainee

Travelers

Fayetteville, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and customer-focused individual looking to kickstart your career in the insurance industry? Look no further! Travelers is seeking an Outside Property Claim Representative Trainee to join our dynamic team. In this role, you will have the opportunity to learn and grow while providing exceptional service to our valued customers. We are looking for a candidate with strong communication skills, attention to detail, and a passion for problem-solving. If you are eager to learn, thrive in a fast-paced environment, and have a desire to make a difference, we want to hear from you! Let Travelers be the next step in your professional journey.

  1. Learn and understand company policies and procedures related to property insurance claims.
  2. Provide exceptional customer service to policyholders by promptly and effectively addressing their needs and concerns.
  3. Investigate and evaluate property damage claims to determine coverage and liability.
  4. Conduct thorough and accurate inspections of damaged property.
  5. Communicate with policyholders, agents, and other stakeholders to provide updates on claim status and gather necessary information.
  6. Collaborate with other team members and departments to ensure timely and efficient resolution of claims.
  7. Keep up-to-date with industry trends and best practices to continuously improve claim handling processes.
  8. Maintain accurate and organized claim files and documentation.
  9. Adhere to all legal and regulatory requirements in the handling of claims.
  10. Demonstrate a strong work ethic and a willingness to learn and grow within the company.
  11. Display a positive attitude and represent the company in a professional manner at all times.
Where is this job?
This job is located at Fayetteville, NC, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field, Such As Insurance, Business, Or Finance.

  • Excellent Communication And Interpersonal Skills To Effectively Interact With Clients And Colleagues.

  • Strong Analytical And Problem-Solving Abilities To Assess And Evaluate Property Damage Claims.

  • Ability To Work Independently And In A Team Environment To Meet Deadlines And Achieve Goals.

  • Prior Experience In The Insurance Industry Or Related Customer Service Experience Is Preferred.

Required Skills
  • Documentation

  • Communication Skills

  • Time Management

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Organization

  • Problem-Solving

  • Adaptability

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Outside Property Claim Representative Trainee in Fayetteville, NC, USA is $44,000 - $63,000 per year. This may vary depending on the specific employer, experience level, and qualifications of the individual.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 24th, 2025
Apply BeforeApril 11th, 2026
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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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