Outside Property Claim Representative Trainee - Phoenix Territory

Welcome to Travelers, where we believe in protecting what matters most to our customers. We are currently seeking a highly motivated and driven individual to join our team as an Outside Property Claim Representative Trainee for the Phoenix territory. In this role, you will have the opportunity to learn and develop the skills necessary to handle complex property claims and provide exceptional customer service. We are looking for someone who is passionate about helping others, has strong communication and problem-solving abilities, and is eager to grow their career in the insurance industry. If you possess these qualifications and are looking for a challenging and rewarding opportunity, we encourage you to apply and join our team at Travelers.

1. Conduct property claim investigations: The Outside Property Claim Representative Trainee will be responsible for conducting thorough investigations of property claims, including inspecting damage, gathering evidence and information, and determining coverage.
2. Provide exceptional customer service: The Trainee will be expected to provide prompt, courteous, and empathetic customer service to policyholders and other stakeholders involved in the claims process.
3. Learn and develop skills: The Trainee will have the opportunity to learn and develop the skills necessary to handle complex property claims, including negotiating settlements, interpreting insurance policies, and managing claim files.
4. Support the territory: The Trainee will be responsible for supporting the Phoenix territory by handling assigned claims, responding to customer inquiries, and assisting other team members as needed.
5. Communicate effectively: Strong communication skills are essential in this role, as the Trainee will be responsible for effectively communicating with customers, internal stakeholders, and external partners throughout the claims process.
6. Demonstrate problem-solving abilities: The Trainee will be expected to use critical thinking and problem-solving skills to accurately assess property damage, determine coverage, and make sound decisions.
7. Uphold company standards: The Trainee will be responsible for upholding company policies and procedures, as well as maintaining compliance with all regulatory and legal requirements.
8. Collaborate with team members: The Trainee will work closely with other team members to ensure consistent and efficient handling of claims, as well as participate in training and development opportunities.
9. Maintain accurate records: The Trainee will be responsible for maintaining accurate and detailed records of claim activities, including notes, documents, and communications.
10. Embody company values: As a representative of Travelers, the Trainee will be expected to embody the company's values of integrity, excellence, teamwork, and customer focus in all interactions and actions.

According to JobzMall, the average salary range for a Outside Property Claim Representative Trainee - Phoenix Territory in Phoenix, AZ, USA is between $45,000 and $65,000. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.