Travelers

Outside Property Claim Representative Trainee - Austin, TX

Travelers

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for an exciting career opportunity that allows you to work independently while helping others in their time of need? Travelers is seeking a highly motivated and driven individual to join our team as an Outside Property Claim Representative Trainee in Austin, TX. In this role, you will have the opportunity to learn and grow while making a meaningful impact on our customers' lives. We are looking for someone with strong communication skills, a passion for customer service, and a willingness to learn and adapt in a fast-paced environment. If this sounds like you, we encourage you to apply and join our team of dedicated professionals.

  1. Conducting on-site inspections of property damage and accurately assessing the extent of the damage.
  2. Effectively communicating with customers, both in person and over the phone, to gather necessary information and provide updates on the claim process.
  3. Learning and adhering to company policies and procedures for handling property claims.
  4. Providing exceptional customer service and demonstrating empathy and understanding towards customers during their time of need.
  5. Investigating and evaluating property damage claims to determine coverage and eligibility for compensation.
  6. Collaborating with other team members, such as adjusters and supervisors, to ensure timely and accurate resolution of claims.
  7. Maintaining accurate and organized claim files and documentation.
  8. Adapting to a fast-paced and constantly changing work environment.
  9. Participating in ongoing training and development opportunities to enhance knowledge and skills.
  10. Representing the company in a professional manner at all times and upholding its values and reputation.
  11. Traveling to various locations within the assigned territory to handle claims and meet with customers.
  12. Adhering to all legal and regulatory requirements related to property claims.
  13. Demonstrating a strong work ethic and taking ownership of assigned tasks and responsibilities.
  14. Continuously seeking ways to improve processes and customer satisfaction.
  15. Completing all job duties with a high level of accuracy and attention to detail.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Strong Communication And Customer Service Skills

  • Bachelor's Degree In Business, Insurance, Or Related Field

  • Knowledge Of Property Insurance Policies And Claims Handling Processes

  • Ability To Work Independently And Handle Multiple Tasks Efficiently

  • Willingness To Travel And Work In Various Weather Conditions As Needed

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Organization

  • Problem-Solving

  • Adaptability

  • team

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Outside Property Claim Representative Trainee - Austin, TX in Austin, TX, USA is $44,000 - $64,000 per year. This range can vary depending on factors such as the employer, experience level, and location. Some companies may also offer additional benefits and bonuses.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 27th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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