Are you an experienced appraiser with a passion for cars and customer service? Do you thrive in a fast-paced, dynamic work environment? If so, Travelers is looking for you to join our team as an Outside Auto Appraiser. As an appraiser, you'll be responsible for evaluating vehicle damage and determining accurate repair estimates for our customers. We are seeking individuals with strong communication skills, attention to detail, and the ability to work independently. If you're ready to put your appraisal skills to the test and help our customers get back on the road, we want to hear from you!
- Conduct thorough and accurate evaluations of vehicle damage.
- Determine fair and accurate repair estimates for customers based on company guidelines.
- Maintain a high level of customer service and satisfaction.
- Communicate effectively with customers, insurance agents, and repair shops regarding appraisal details and updates.
- Work efficiently and independently to meet appraisal deadlines.
- Keep up-to-date with industry standards and advancements in vehicle technology.
- Document all appraisal information and findings accurately and in a timely manner.
- Follow company policies and procedures for appraisals and claims handling.
- Collaborate with other team members to ensure efficient and effective claims handling process.
- Represent the company in a professional and positive manner at all times.
- Provide exceptional customer service and address any customer concerns or complaints.
- Maintain confidentiality and handle sensitive information with discretion.
- Continuously strive to improve appraisal processes and procedures.
- Travel to various locations to conduct appraisals as needed.
- Adhere to safety protocols and guidelines while evaluating damaged vehicles.
In-Depth Knowledge Of Automobile Repair And Maintenance Techniques: As An Outside Auto Appraiser At Travelers, One Must Have A Thorough Understanding Of Automobile Repair And Maintenance Procedures To Accurately Assess The Damage To A Vehicle.
Strong Analytical And Problem-Solving Skills: As An Appraiser, You Will Be Responsible For Evaluating The Extent Of Damage To A Vehicle And Determining The Repair Cost. Therefore, Strong Analytical And Problem-Solving Skills Are Essential To This Role.
Excellent Communication And Negotiation Skills: An Outside Auto Appraiser Must Be Able To Effectively Communicate With Customers, Repair Shops, And Other Parties Involved In The Claim Process. Strong Negotiation Skills Are Also Necessary To Ensure Fair Settlements For All Parties.
Experience With Estimating Software: Travelers Uses Specialized Estimating Software For Appraisers To Assess Vehicle Damage And Determine Repair Costs. Candidates For This Role Should Have Prior Experience And Proficiency With These Types Of Software Programs.
Valid Driver's License And Clean Driving Record: As An Outside Auto Appraiser, You Will Be Required To Travel To Various Accident Sites And Repair Shops. A Valid Driver's License And Clean Driving Record Are Necessary For This Role.
Communication Skills
Time Management
Attention to detail
Problem Solving
Negotiation
customer service
Analytical Thinking
Damage Assessment
Estimation Skills
Technical Knowledge
Vehicle Inspection
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Outside Auto Appraiser is $44,000 to $69,000 per year. However, salaries can vary depending on experience, location, and the specific company or organization. Some Outside Auto Appraisers may also receive bonuses or commission based on their performance.
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The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.
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