Travelers

Outside Auto Appraiser

Travelers

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Travelers, where we are committed to providing our clients with exceptional service and support. Join our team as an Outside Auto Appraiser and bring your expertise and passion for automobiles to help us accurately assess and appraise vehicle damage. As an Outside Auto Appraiser, you will play a critical role in our claims process, ensuring that our clients receive fair and accurate appraisals for their damaged vehicles. Are you a self-motivated and detail-oriented individual with a strong background in auto mechanics and appraisal? If so, we want you to join our team and be a part of our mission to provide top-notch service to our clients.

  1. Conduct on-site inspections of damaged vehicles and accurately assess the extent of the damage.
  2. Utilize knowledge of auto mechanics and appraisal techniques to determine the appropriate repair costs for damaged vehicles.
  3. Communicate with clients and gather necessary information to complete accurate appraisals.
  4. Collaborate with other team members to ensure timely and efficient resolution of claims.
  5. Follow company guidelines and procedures to maintain consistency and accuracy in appraisals.
  6. Provide exceptional customer service by addressing client inquiries and concerns in a timely and professional manner.
  7. Keep up-to-date with industry trends and changes in technology related to auto appraisal.
  8. Maintain proper documentation and records of appraisals and related information.
  9. Represent the company in a professional manner and adhere to company values and standards.
  10. Continuously strive to improve and enhance the appraisal process to better serve our clients.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In A Related Field, Such As Automotive Technology, Mechanical Engineering, Or Business Administration.

  • At Least 2-3 Years Of Experience In The Automotive Industry, Preferably In An Appraisal Or Claims Handling Role.

  • Strong Knowledge Of Vehicle Repair And Maintenance Processes, As Well As Familiarity With Industry Standards And Regulations.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Communicate With Customers, Repair Shops, And Other Stakeholders.

  • Certification Or Licensing In Appraisal Or Claims Handling, Such As Ase Certification Or State Insurance Adjuster License, May Be Required.

Required Skills
  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Claims Processing

  • Automotive knowledge

  • Problem

  • Accident Investigation

  • Vehicle Assessment

  • Damage Evaluation

  • Repair Estimation

  • Insurance Appraisal

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Outside Auto Appraiser is $50,000-$75,000 per year. This can vary based on factors such as experience, location, and company. Some may earn more than $100,000 per year, especially with significant experience and specialized skills.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2024
Apply BeforeMay 10th, 2026
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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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