Travelers

Major Case Specialist, General Liability

Travelers

Oakville, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Travelers, we are dedicated to providing top-notch insurance services to our clients. We are currently seeking a highly skilled Major Case Specialist, General Liability to join our team and help us deliver exceptional results for our customers. As a Major Case Specialist, you will be responsible for handling complex and high-exposure liability claims, requiring in-depth knowledge and expertise in the insurance industry. The ideal candidate will have a strong background in general liability claims handling, excellent communication and negotiation skills, and the ability to effectively manage and resolve major cases. If you are a driven and detail-oriented professional with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

  1. Handle complex and high-exposure liability claims for Travelers' clients.
  2. Utilize in-depth knowledge and expertise in the insurance industry to effectively manage and resolve major cases.
  3. Conduct thorough investigations and evaluations of liability claims to determine coverage and liability.
  4. Communicate and negotiate with clients, attorneys, and other stakeholders to reach fair and equitable settlements.
  5. Provide exceptional customer service by promptly responding to inquiries and keeping clients informed throughout the claims process.
  6. Manage a caseload of major cases, ensuring timely and accurate handling of each claim.
  7. Collaborate with other team members, including attorneys, experts, and consultants, to develop effective strategies for resolving major cases.
  8. Stay up-to-date on industry trends and best practices to continuously improve claims handling processes and outcomes.
  9. Maintain accurate and detailed documentation of all claim activity and decisions.
  10. Adhere to company policies and procedures, as well as state and federal laws and regulations, in all aspects of claims handling.
Where is this job?
This job is located at Oakville, ON, Canada
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Insurance, Risk Management, Or Law.

  • Minimum Of 5 Years Of Experience Handling Complex General Liability Claims, Including Major Cases.

  • Strong Knowledge Of Insurance Policies, Coverage, And Legal Principles Related To General Liability Claims.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Identify Key Issues And Develop Effective Strategies For Resolution.

  • Proven Track Record Of Effectively Managing A Large Caseload And Meeting Deadlines, While Maintaining A High Level Of Accuracy And Attention To Detail.

Required Skills
  • Documentation

  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • Negotiation

  • Claims Management

  • Risk assessment

  • Legal Research

  • Problem-Solving

  • Mediation

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Major Case Specialist, General Liability in Oakville, ON, Canada is between $50,000 and $80,000 per year. This can vary depending on the specific company, experience, and qualifications of the individual.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeApril 11th, 2026
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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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