
Major Case Specialist, General Liability
At Travelers, we are dedicated to providing top-notch insurance services to our clients. We are currently seeking a highly skilled Major Case Specialist, General Liability to join our team and help us deliver exceptional results for our customers. As a Major Case Specialist, you will be responsible for handling complex and high-exposure liability claims, requiring in-depth knowledge and expertise in the insurance industry. The ideal candidate will have a strong background in general liability claims handling, excellent communication and negotiation skills, and the ability to effectively manage and resolve major cases. If you are a driven and detail-oriented professional with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
- Handle complex and high-exposure liability claims for Travelers' clients.
- Utilize in-depth knowledge and expertise in the insurance industry to effectively manage and resolve major cases.
- Conduct thorough investigations and evaluations of liability claims to determine coverage and liability.
- Communicate and negotiate with clients, attorneys, and other stakeholders to reach fair and equitable settlements.
- Provide exceptional customer service by promptly responding to inquiries and keeping clients informed throughout the claims process.
- Manage a caseload of major cases, ensuring timely and accurate handling of each claim.
- Collaborate with other team members, including attorneys, experts, and consultants, to develop effective strategies for resolving major cases.
- Stay up-to-date on industry trends and best practices to continuously improve claims handling processes and outcomes.
- Maintain accurate and detailed documentation of all claim activity and decisions.
- Adhere to company policies and procedures, as well as state and federal laws and regulations, in all aspects of claims handling.
Bachelor's Degree In A Relevant Field Such As Insurance, Risk Management, Or Law.
Minimum Of 5 Years Of Experience Handling Complex General Liability Claims, Including Major Cases.
Strong Knowledge Of Insurance Policies, Coverage, And Legal Principles Related To General Liability Claims.
Excellent Analytical And Problem-Solving Skills, With The Ability To Identify Key Issues And Develop Effective Strategies For Resolution.
Proven Track Record Of Effectively Managing A Large Caseload And Meeting Deadlines, While Maintaining A High Level Of Accuracy And Attention To Detail.
Documentation
Data Analysis
Communication
Time Management
Multitasking
Negotiation
Claims Management
Risk assessment
Legal Research
Problem-Solving
Mediation
Investigation
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Major Case Specialist, General Liability in Oakville, ON, Canada is between $50,000 and $80,000 per year. This can vary depending on the specific company, experience, and qualifications of the individual.
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The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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