Travelers

General Liability Senior Technical Specialist

Travelers

Richardson, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a detail-oriented and analytical individual looking for a challenging and rewarding career opportunity? Look no further! Travelers is seeking a General Liability Senior Technical Specialist to join our dynamic team. As a leader in the insurance industry, we are committed to providing our clients with top-notch service and expertise. In this role, you will utilize your in-depth knowledge of general liability claims to analyze and evaluate complex claims, while providing guidance and support to team members. If you possess strong technical skills, exceptional communication abilities, and a passion for delivering exceptional customer service, we want to hear from you!

  1. Analyze and evaluate complex general liability claims using in-depth knowledge and expertise.
  2. Provide guidance and support to team members in handling general liability claims.
  3. Utilize technical skills to accurately assess and determine coverage and liability.
  4. Communicate effectively with clients, team members, and other stakeholders to provide exceptional customer service.
  5. Conduct thorough investigations and gather necessary information to make informed decisions.
  6. Review and interpret policy language to determine coverage and potential exposure.
  7. Monitor and manage claim reserves to ensure accurate and timely reporting.
  8. Stay up-to-date on industry trends and changes in general liability claims.
  9. Collaborate with other departments and teams to develop strategies and solutions for complex claims.
  10. Maintain detailed and organized records of all claim activities and decisions.
  11. Provide recommendations for process improvements and implement best practices.
  12. Adhere to company policies and procedures, as well as industry regulations and guidelines.
  13. Handle sensitive and confidential information with discretion and professionalism.
  14. Participate in training and development opportunities to enhance technical skills and knowledge.
  15. Demonstrate a commitment to providing exceptional customer service at all times.
Where is this job?
This job is located at Richardson, TX, USA
Job Qualifications
  • Extensive Knowledge Of General Liability Insurance Policies And Coverage: The Ideal Candidate Should Have A Deep Understanding Of General Liability Insurance Policies, Including Standard And Non-Standard Coverage, As Well As An Ability To Interpret Policy Language And Provide Guidance On Coverage Issues.

  • Experience In Handling Complex Claims: The Senior Technical Specialist Will Be Responsible For Handling High-Exposure And Complex General Liability Claims, So The Candidate Should Have A Proven Track Record Of Successfully Managing These Types Of Claims.

  • Strong Analytical And Problem-Solving Skills: This Role Requires The Ability To Analyze And Evaluate Complex Information, Identify Trends, And Develop Strategies To Mitigate Risk. The Ideal Candidate Should Also Have Strong Critical Thinking Skills To Make Sound Decisions And Solve Problems Efficiently.

  • Excellent Communication And Negotiation Skills: The Senior Technical Specialist Will Be Communicating With A Variety Of Stakeholders, Including Internal Teams, Clients, And Legal Counsel. Therefore, Strong Written And Verbal Communication Skills Are Essential, As Well As The Ability To Negotiate Effectively To Achieve Favorable Outcomes.

  • Leadership And Mentoring Abilities: As A Senior Member Of The Team, The Ideal Candidate Should Have Experience In Mentoring And Leading A Team Of Claims Professionals. They Should Also Have A Proven Ability To Collaborate And Work Effectively With Others To Achieve Common Goals.

Required Skills
  • Financial Analysis

  • Communication

  • Time Management

  • Negotiation

  • Litigation management

  • Claims Management

  • Risk assessment

  • Client Relations

  • Coverage analysis

  • Legal Knowledge

  • Policy Interpretation

  • Investigation Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a General Liability Senior Technical Specialist in Richardson, TX, USA is between $65,000 and $85,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and education level. Additionally, benefits and bonuses may also be included in the total compensation package.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeNovember 16th, 2025
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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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