General Liability Claim Representative

Welcome to Travelers, a leading insurance company dedicated to protecting individuals and businesses from unexpected risks. We are currently seeking a skilled and dedicated General Liability Claim Representative to join our team. As a Claim Representative, you will play a vital role in providing exceptional service to our customers by managing and resolving general liability claims. This is an exciting opportunity to use your knowledge and experience to make a positive impact on our customers' lives. If you are passionate about helping others and have a strong background in insurance and claims handling, we encourage you to apply for this role.

1. Manage and resolve general liability claims in a timely and efficient manner.
2. Provide exceptional customer service to clients and ensure their needs are met.
3. Conduct thorough investigations to determine the validity and coverage of claims.
4. Analyze and interpret insurance policies to determine coverage and liability.
5. Communicate with customers and other stakeholders to gather information and provide updates on claims.
6. Negotiate settlements and issue claim payments within authorized limits.
7. Maintain accurate and detailed claim files and documentation.
8. Collaborate with other team members and departments to ensure effective and efficient claims handling.
9. Stay current on industry trends, laws, and regulations related to general liability claims.
10. Identify potential fraud and take appropriate actions to mitigate risks.
11. Provide support and guidance to less experienced team members.
12. Identify areas for process improvement and make recommendations to enhance efficiency and customer satisfaction.
13. Adhere to company policies, procedures, and guidelines.
14. Maintain confidentiality and handle sensitive information with discretion.
15. Represent the company in a professional and positive manner at all times.

According to JobzMall, the average salary range for a General Liability Claim Representative in San Diego, CA, USA is $50,000-$70,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some employers may also offer additional benefits and bonuses.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.