General Liability Claim Representative

Are you a highly motivated and organized individual with a passion for providing exceptional customer service? Do you have a background in the insurance industry and a strong understanding of general liability claims? If so, we have an exciting opportunity for you as a General Liability Claim Representative at Travelers! In this role, you will be responsible for investigating, evaluating, and resolving general liability claims in a timely and efficient manner. Our ideal candidate is a team player with excellent communication skills and the ability to handle a high volume of claims while maintaining a focus on quality and accuracy. If you are ready to join a dynamic and reputable company and take the next step in your career, we encourage you to apply for this position today!

1. Conduct thorough investigations of general liability claims, including gathering and reviewing evidence, interviewing witnesses, and analyzing reports.
2. Evaluate and determine coverage and liability for each claim in accordance with company policies and procedures.
3. Communicate with clients and other stakeholders to provide updates on claim status and address any concerns or questions.
4. Maintain a high level of customer service by promptly responding to inquiries and providing timely and accurate information.
5. Negotiate settlements and manage reserves within established authority levels.
6. Collaborate with internal teams, such as legal and underwriting, to ensure appropriate handling of claims.
7. Stay current on industry trends and changes in regulations related to general liability claims.
8. Utilize technology and data analysis tools to effectively manage and track claims.
9. Maintain accurate and detailed claim files and documentation.
10. Assist with training and mentoring new team members as needed.
11. Identify and implement process improvements to increase efficiency and effectiveness.
12. Adhere to company policies and procedures, as well as industry best practices and ethical standards.
13. Handle a high volume of claims while maintaining a focus on quality and accuracy.
14. Participate in meetings and contribute insights and ideas to improve overall team performance.
15. Represent the company in a professional and positive manner at all times.

According to JobzMall, the average salary range for a General Liability Claim Representative in Orlando, FL, USA is $45,000 - $60,000 per year. This may vary depending on factors such as the specific company, years of experience, and level of education. Additionally, some companies may offer bonuses or other benefits that could impact the overall salary range.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.