Field Property Claim Representative

Are you a highly motivated individual with a passion for helping others? Do you thrive in a fast-paced, ever-changing environment? If so, Travelers is seeking a Field Property Claim Representative to join our dynamic team. In this role, you will have the opportunity to utilize your expertise in property claims while providing exceptional customer service to our valued clients. We are looking for individuals who are adaptable, empathetic, and possess strong communication and problem-solving skills. If you are ready to take the next step in your career and make a positive impact on people's lives, apply now!

1. Conduct thorough investigations of property damage claims and determine coverage and liability.
2. Communicate with policyholders, claimants, and other stakeholders to gather information and provide updates on the status of their claim.
3. Evaluate and analyze complex claim information to make accurate decisions on coverage and settlement.
4. Utilize company systems and tools to manage and document claims, ensuring timely and accurate processing.
5. Collaborate with internal teams, such as underwriting and legal, to ensure consistent and effective claims handling.
6. Provide exceptional customer service by demonstrating empathy, understanding, and professionalism in all interactions.
7. Identify and escalate potential fraud and suspicious claims to the appropriate parties.
8. Maintain knowledge of industry trends, regulations, and company policies to effectively handle claims.
9. Adhere to company standards and procedures for claims handling and compliance.
10. Handle a high volume of claims while meeting productivity and accuracy goals.
11. Proactively identify opportunities for process improvement and suggest solutions to enhance efficiency and customer satisfaction.
12. Represent the company in a professional manner at all times, both in-person and through written and verbal communication.
13. Continuously develop and enhance skills through training and professional development opportunities.
14. Travel to various locations to conduct on-site inspections and investigations as needed.
15. Adhere to ethical standards and maintain confidentiality of sensitive information.

According to JobzMall, the average salary range for a Field Property Claim Representative is between $46,000 to $75,000 per year. However, this can vary depending on factors such as location, experience, and the specific company the individual is working for. Some companies may offer higher salaries and additional benefits for this position.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.