Experienced Outside Property Claim Representative

Are you an experienced and driven insurance professional looking for a new and exciting opportunity? Look no further than Travelers! We are currently seeking an Experienced Outside Property Claim Representative to join our dynamic team. In this role, you will be responsible for investigating, evaluating, and negotiating property claims to ensure prompt and fair settlements for our valued customers. If you have a strong background in property claims handling and a passion for delivering exceptional customer service, we want to hear from you! Read on for more details about this exciting opportunity.

1. Investigate property claims: The primary responsibility of the Experienced Outside Property Claim Representative is to thoroughly investigate property claims by gathering all necessary information, conducting interviews, and inspecting properties to determine the cause and extent of damages.
2. Evaluate claims: After completing the investigation, the representative must evaluate the information gathered to determine coverage and the appropriate amount for settlement. This involves analyzing policy terms, state laws, and company guidelines.
3. Negotiate settlements: As the main point of contact for customers, the representative must use strong negotiation skills to reach fair and prompt settlements. This includes communicating with policyholders, contractors, and other relevant parties to reach an agreement.
4. Ensure prompt and fair settlements: The representative is responsible for ensuring that all settlements are handled promptly and fairly, in accordance with company policies and procedures. This includes reviewing and approving payments, as well as monitoring the progress of claims to ensure timely resolution.
5. Provide exceptional customer service: As a representative of Travelers, the individual in this role must maintain a high level of professionalism and deliver exceptional customer service at all times. This includes addressing customer inquiries and concerns in a timely and empathetic manner.
6. Collaborate with team: The Experienced Outside Property Claim Representative will work closely with other members of the claims team, including adjusters, managers, and support staff, to ensure efficient and effective claim handling.
7. Stay updated on industry trends: To stay current with industry trends and best practices, the representative must attend trainings, workshops, and conferences and stay up-to-date with changes in state laws and regulations related to property claims.
8. Adhere to company policies and procedures: The representative must adhere to all company policies and procedures related to claims handling, including data privacy and confidentiality, to ensure compliance and maintain the company's reputation.
9. Maintain accurate records: Accurate record-keeping is essential in this role. The representative must maintain detailed and organized records of all claim activities, including correspondence, payments, and settlements

According to JobzMall, the average salary range for a Experienced Outside Property Claim Representative in Washington, DC, USA is approximately $70,000-$100,000 per year. This can vary depending on factors such as the specific company, location, and level of experience.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.