Travelers

Experienced Outside Property Claim Representative - DC

Travelers

Washington, DC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced property claim professional searching for your next opportunity? Look no further! Travelers is seeking an experienced Outside Property Claim Representative in the DC area to join our dynamic team. As a representative, you will have the opportunity to utilize your expertise in property claims to provide exceptional service to our valued customers. Our ideal candidate is a motivated and detail-oriented individual with a passion for delivering excellence in every aspect of their work. If this sounds like you, we encourage you to apply and become a part of our successful and reputable organization.

  1. Conduct thorough investigations of property claims to determine coverage, liability, and damages.
  2. Communicate with policyholders, agents, and other parties involved in the claims process to gather necessary information and provide updates.
  3. Evaluate and analyze policy coverage to ensure accurate and timely claim processing.
  4. Utilize industry knowledge and company guidelines to make sound decisions on claims settlements.
  5. Complete accurate and detailed documentation of claims activities and decisions.
  6. Maintain a high level of customer service and professionalism in all interactions with policyholders and other parties.
  7. Collaborate with other team members and departments to ensure efficient and effective claims handling.
  8. Stay updated on industry trends and best practices to continuously improve claim handling processes.
  9. Meet or exceed performance metrics and goals set by the company.
  10. Serve as a representative of the company and uphold its values and reputation.
  11. Provide support and mentorship to less experienced team members as needed.
  12. Adhere to all company policies and procedures, as well as regulatory requirements.
  13. Maintain confidentiality of sensitive information and handle claims with integrity and ethical conduct.
  14. Attend trainings and professional development opportunities to enhance skills and knowledge.
  15. Contribute to a positive and collaborative work environment.
Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Minimum Of 5 Years Experience In Property Claims Handling: To Be Considered For The Experienced Outside Property Claim Representative Role At Travelers, Candidates Must Have A Proven Track Record Of At Least 5 Years Of Handling Property Claims. This Experience Should Include Handling A High Volume Of Claims, As Well As Complex And High-Value Claims.

  • In-Depth Knowledge Of Property Insurance Policies And Coverage: The Ideal Candidate For This Role Should Have A Strong Understanding Of Property Insurance Policies And Coverage, Including Knowledge Of Different Types Of Policies, Exclusions, And Endorsements. This Knowledge Is Essential For Accurately Assessing And Determining Coverage For Property Claims.

  • Strong Negotiation And Communication Skills: As An Outside Property Claim Representative, Effective Communication And Negotiation Skills Are Crucial. Candidates Should Be Able To Effectively Communicate With Policyholders, Agents, And Other Stakeholders, As Well As Negotiate Settlements And Manage Expectations.

  • Proficiency In Property Claim Investigation And Evaluation: The Ability To Investigate And Evaluate Property Claims Is A Key Requirement For This Role. Candidates Should Have A Strong Understanding Of Property Damage Assessment, As Well As Experience With Estimating Repair Costs And Determining The Extent Of Coverage.

  • Bachelor's Degree In A Relevant Field: While Not A Strict Requirement, A Bachelor's Degree In A Relevant Field Such As Insurance, Business, Or Finance Can Be Beneficial For This Role. This Level Of Education Demonstrates A Strong Foundation In Key Skills Such As Critical Thinking, Problem-Solving, And Attention To Detail.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Organization

  • Claims handling

  • Adapt

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Experienced Outside Property Claim Representative - DC in Washington, DC, USA is $65,000 to $85,000 per year. However, this can vary depending on factors such as level of experience, company, and location. Some individuals may earn more or less than this range.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 30th, 2026
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 

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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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