Are you a highly skilled leader with a passion for the ever-evolving world of cyber security? Do you have a strong background in claims management and a deep understanding of technical cyber risks? Travelers is seeking a Cyber Technical Claim Director to join our team and lead our efforts in managing and resolving complex cyber claims. In this role, you will have the opportunity to work with cutting-edge technology and collaborate with top industry experts to protect our clients from cyber threats. We are looking for a self-motivated and results-driven individual who is dedicated to providing exceptional service and has a proven track record of success in the cyber insurance industry. If you are ready to take on a challenging and rewarding role in an innovative and dynamic environment, we want to hear from you.
- Provide strategic leadership and direction for the cyber technical claims team.
- Oversee the management and resolution of complex cyber claims, ensuring timely and effective outcomes.
- Utilize expertise in cyber security to assess and mitigate potential risks for clients.
- Collaborate with internal and external stakeholders to develop and implement best practices for managing cyber claims.
- Stay up-to-date with evolving cyber threats and industry trends to inform decision-making and strategies.
- Develop and maintain strong relationships with clients, brokers, and other key partners.
- Monitor and analyze claim data to identify areas for improvement and implement solutions.
- Train and mentor team members to ensure a high level of technical expertise and customer service.
- Communicate with clients and stakeholders to provide updates and address any concerns or questions.
- Manage and adhere to budget and expense targets.
- Participate in industry events and conferences to enhance knowledge and promote the company's cyber insurance capabilities.
- Adhere to company policies, procedures, and regulatory requirements.
- Handle escalated and sensitive claims with professionalism and empathy.
- Use critical thinking and problem-solving skills to assess and resolve complex claim issues.
- Continuously evaluate and improve processes and procedures to enhance efficiency and effectiveness.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 7 Years Of Experience In A Technical Role Within The Cyber Insurance Industry.
In-Depth Knowledge Of Cyber Risk Management, Threat Landscape, And Incident Response.
Strong Understanding Of Cyber Insurance Policies And Coverage Options.
Excellent Communication And Negotiation Skills, With The Ability To Effectively Manage Client Relationships And Handle Complex Technical Claims.
Risk Management
Communication Skills
Team Management
Contract Negotiation
Technical Analysis
Incident response
Claims handling
Legal Knowledge
Cybersecurity Expertise
Insurance Industry Knowledge
Data Breach Investigation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Work ethic
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Cyber Technical Claim Director in London, UK is between £70,000 to £120,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company and industry the director is working for. Additionally, bonuses and benefits may also be included in the overall compensation package for this role.
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The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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