Customer Service Representative

We at Travelers are looking for a passionate and professional Customer Service Representative to join our team. Our ideal candidate will possess a client-oriented mindset, a passion for delivering excellent customer service, and the ability to multi-task in a fast-paced environment. Our ideal candidate should have a minimum of two years of customer service experience, a high school diploma, and excellent communication skills. The successful candidate will be someone who can think quickly on their feet, demonstrate excellent problem-solving skills, and remain calm and collected in difficult situations. If you believe you have the skills and experience to be a successful Customer Service Representative here at Travelers, we invite you to apply today!

Responsibilities: -Provide exceptional customer service to all customers -Handle customer inquiries in a timely and professional manner -Resolve customer complaints and escalate issues as needed -Maintain a comprehensive knowledge of the company's products and services -Manage customer accounts and orders -Work collaboratively with other departments to ensure customer satisfaction -Ensure customer inquiries are answered accurately and in a timely fashion -Maintain customer records and update customer information as needed -Provide feedback and recommendations for improving customer service standards -Stay abreast of changes in customer service policies and procedures

According to JobzMall, the average salary range for a Customer Service Representative in Hartford, CT, USA is between $23,000 and $49,000. This range is based on salaries reported by employers and employees. Salaries can vary widely depending on experience, qualifications, and other factors.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.