Travelers

Claims Manager

Travelers

Tampa, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As the Claims Manager at Travelers, you will be responsible for leading a team of claims professionals to ensure our customers receive excellent service. You must have an unwavering commitment to service excellence and customer satisfaction. To be successful in this role, you must possess excellent communication and problem-solving skills, have a strong attention to detail, and understand the importance of maintaining relationships with customers and other stakeholders. You must have a thorough understanding of the claims process and the ability to think strategically and collaboratively. You should have a minimum of seven years of experience in a claims role and a bachelor's degree in a related field. If you are organized, motivated, and have a passion for helping others, this is the perfect role for you!

Responsibilities:

  1. Lead a team of claims professionals to ensure excellent customer service.
  2. Develop and maintain relationships with customers and other stakeholders.
  3. Demonstrate excellent communication and problem-solving skills.
  4. Maintain a strong attention to detail.
  5. Possess an in-depth understanding of the claims process.
  6. Think strategically and collaboratively.
  7. Monitor and manage the performance of the claims team.
  8. Provide guidance and support to the claims team.
  9. Ensure compliance with relevant laws and regulations.
  10. Represent the organization in relevant forums.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Strong Organizational And Problem-Solving Skills

  • Excellent Written And Verbal Communication Skills

  • Finance

  • Bachelor's Degree In Business

  • Or Related Field

  • Proven Ability To Manage Multiple Projects And Prioritize Competing Demands

  • Demonstrated Ability To Lead Teams

  • Ability To Understand And Interpret Legal Documents

  • Knowledge Of Claims Processing Systems And Procedures

  • + Years Of Experience In A Claims Management Role

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Negotiation

  • Auditing

  • customer service

  • Financial Management

  • Compliance

  • Risk assessment

  • Analysis

  • Organization

  • Problem-Solving

  • Litigation

  • Decision-Making

  • Insurance Knowledge

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claims Manager in Tampa, FL, USA is $68,851 to $91,873. This is based on an analysis of salaries from job postings on the website.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 10th, 2023
Apply BeforeMay 22nd, 2025
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About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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