As the Claims Manager at Travelers, you will be responsible for leading a team of claims professionals to ensure our customers receive excellent service. You must have an unwavering commitment to service excellence and customer satisfaction. To be successful in this role, you must possess excellent communication and problem-solving skills, have a strong attention to detail, and understand the importance of maintaining relationships with customers and other stakeholders. You must have a thorough understanding of the claims process and the ability to think strategically and collaboratively. You should have a minimum of seven years of experience in a claims role and a bachelor's degree in a related field. If you are organized, motivated, and have a passion for helping others, this is the perfect role for you!
Responsibilities:
- Lead a team of claims professionals to ensure excellent customer service.
- Develop and maintain relationships with customers and other stakeholders.
- Demonstrate excellent communication and problem-solving skills.
- Maintain a strong attention to detail.
- Possess an in-depth understanding of the claims process.
- Think strategically and collaboratively.
- Monitor and manage the performance of the claims team.
- Provide guidance and support to the claims team.
- Ensure compliance with relevant laws and regulations.
- Represent the organization in relevant forums.
Strong Organizational And Problem-Solving Skills
Excellent Written And Verbal Communication Skills
Finance
Bachelor's Degree In Business
Or Related Field
Proven Ability To Manage Multiple Projects And Prioritize Competing Demands
Demonstrated Ability To Lead Teams
Ability To Understand And Interpret Legal Documents
Knowledge Of Claims Processing Systems And Procedures
+ Years Of Experience In A Claims Management Role
Documentation
Communication
Time Management
Negotiation
Auditing
customer service
Financial Management
Compliance
Risk assessment
Analysis
Organization
Problem-Solving
Litigation
Decision-Making
Insurance Knowledge
Communication
Leadership
Negotiation
Problem Solving
Time management
creativity
self-motivation
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Claims Manager in Tampa, FL, USA is $68,851 to $91,873. This is based on an analysis of salaries from job postings on the website.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started