At Travelers, we are looking for an experienced Claims Adjuster to join our team! We believe in creating an environment of safety and trust, and the ideal candidate for this role will have a customer service-oriented mindset and be ready to handle a variety of claims.To be successful in this role, you must have an understanding of insurance industry principles, procedures, and practices, and be able to effectively negotiate with customers to resolve claims. You should also possess excellent communication, problem-solving, and decision-making skills. A Bachelor’s degree in a related field, such as Business, Insurance, or Law, is strongly preferred.If you are highly organized, detail-oriented, and passionate about helping customers, we want to hear from you!
Responsibilities:
- Investigate and analyze insurance claims to determine liability and settlement amounts
- Negotiate with customers to resolve claims in an efficient and cost-effective manner
- Document claims process and maintain accurate records
- Maintain current knowledge of insurance industry principles, procedures, and practices
- Provide excellent customer service to clients
- Communicate effectively with customers, colleagues, and management
- Analyze and interpret policy language
- Utilize problem-solving and decision-making skills to determine resolution of claims
- Meet or exceed departmental goals and objectives
Ability To Work Independently And In A Team Environment
Excellent Customer Service Skills
Analytical And Problem-Solving Skills
Excellent Written And Verbal Communication Skills
Attention To Detail
Demonstrated Proficiency In Microsoft Office Products
Ability To Meet Deadlines
Knowledge Of Insurance Principles And Practices
Training
Auditing
Mentoring
Documenting
Interpreting
Processing
Multi-tasking
Managing
communicating
Negotiating
Analyzing
Collaborating
Evaluating
Resolving
Investigating
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a Claims Adjuster in Philadelphia, PA, USA is $36,000 to $65,000 per year. This range is based on salaries submitted anonymously to the site by employers and employees. The salary range can vary depending on experience, education, certification, and other factors.
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The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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