At Travelers, we are dedicated to protecting our customers and providing them with the highest quality service they deserve. We are looking for an experienced Claims Adjuster to join our team and help us continue our mission. This Claims Adjuster position requires an individual who possesses strong problem-solving skills, excellent customer service, and attention to detail. The successful candidate should have a comprehensive understanding of the insurance claims process and be able to accurately review, evaluate, and resolve claims in a timely manner. Our ideal candidate is a highly organized and motivated individual who is eager to join a team of professionals committed to delivering outstanding service. The Claims Adjuster will be responsible for managing the investigation, evaluation, and resolution of insurance claims. This challenging role requires an individual with strong communication skills, the ability to work independently, and the capacity to handle a high-volume workload. If you are looking for an opportunity to make a difference in the lives of our customers and to join a culture of excellence, then apply today!
Responsibilities:
- Investigate, evaluate, and resolve insurance claims in a timely manner.
- Provide excellent customer service and maintain strong relationships with customers.
- Maintain up-to-date knowledge of claims processing procedures and best practices.
- Accurately review and document all claim information.
- Monitor and track the progress of claims to identify potential problems.
- Work collaboratively with team members to ensure timely resolution of claims.
- Clearly communicate claim information to customers and ensure expectations are met.
- Identify areas of improvement in the claims process and suggest solutions.
- Comply with all applicable laws and regulations related to claims processing.
- Respond to customer inquiries and resolve any issues in a timely manner.
Strong Written And Verbal Communication Skills
Negotiation And Problem Solving Abilities
Working Knowledge Of Insurance Contracts
Ability To Analyze Financial Documents
Ability To Work Independently Or As Part Of A Team
Knowledge Of Applicable State And Federal Regulations
Ability To Multi-Task And Prioritize Workload
Excellent Customer Service Skills
Documentation
Process Improvement
Communication
Conflict Management
Negotiation
Conflict Resolution
Compliance
Record keeping
Risk assessment
Analysis
Organization
Claims handling
Interpersonal
Computing
Investigation
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
collaboration
Adaptability
Problem-Solving
Initiative
According to JobzMall, the average salary range for a Claims Adjuster in Hartford, CT, USA is between $41,000 and $70,000 per year. The salary range is based on experience, qualifications, and other factors.
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The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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