
Claim Representative, Outside Property Claims
Are you looking for a challenging and rewarding career opportunity in the insurance industry? Look no further! Travelers is seeking a highly motivated and customer-focused individual to join our team as a Claim Representative for Outside Property Claims. As a member of our dynamic team, you will have the opportunity to handle a wide variety of property-related claims and provide exceptional service to our valued customers. If you have a passion for helping others and possess the required qualifications, we want to hear from you!
- Investigate and evaluate property-related insurance claims to determine coverage and liability.
- Communicate with policyholders, agents, and other involved parties to gather information and provide updates on claims status.
- Negotiate settlements with claimants and their representatives in a fair and efficient manner.
- Conduct on-site inspections of damaged property to assess extent of loss and provide accurate estimates for repairs.
- Utilize industry knowledge and company guidelines to make sound decisions on claim resolutions.
- Adhere to all state and federal regulations and company policies and procedures.
- Maintain accurate and detailed claim documentation and records.
- Provide exceptional customer service and ensure timely and effective communication with all parties involved in the claim.
- Collaborate with other team members and departments to resolve complex or high-value claims.
- Stay updated on industry trends and changes in policies and procedures to continually improve claim handling processes.
- Manage and prioritize workload to meet deadlines and maintain a high level of productivity.
- Participate in training and professional development opportunities to enhance skills and knowledge.
- Uphold company values and represent the brand in a positive and professional manner.
- Demonstrate a strong understanding of insurance principles and maintain confidentiality of sensitive information.
- Continuously strive to meet or exceed performance metrics and goals set by the company.
Strong Communication Skills: As A Claim Representative, Outside Property Claims At Travelers, Effective Communication Is Crucial In Effectively Assessing And Resolving Claims. This Includes Both Written And Verbal Communication With Policyholders, Adjusters, And Other Stakeholders.
Knowledge Of Property Insurance: A Strong Understanding Of Property Insurance Policies, Coverage Limits, And Exclusions Is Essential For Success In This Role. Claim Representatives Must Be Able To Accurately Evaluate Claims And Provide Fair Settlements Within The Guidelines Of The Policy.
Analytical And Problem-Solving Abilities: Claim Representatives Must Possess Strong Analytical Skills To Review And Analyze Complex Property Damage Claims. They Must Also Be Skilled In Problem-Solving To Find The Best Solutions For Both The Policyholder And The Company.
Customer Service Orientation: Travelers Places A High Value On Providing Exceptional Customer Service To Policyholders. Claim Representatives Must Have A Customer-Centric Mindset And Be Able To Handle Difficult Or Emotional Situations With Empathy And Professionalism.
Time Management And Organization Skills: This Role Requires The Ability To Manage A High Volume Of Claims And Meet Tight Deadlines. Claim Representatives Must Be Highly Organized And Efficient In Managing Their Time And Prioritizing Tasks To Ensure Timely And Accurate Claim Resolution.
Documentation
Communication
Time Management
Attention to detail
Problem Solving
Negotiation
customer service
Analytical Thinking
Risk assessment
Claims handling
Investigation
Insurance Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claim Representative, Outside Property Claims is $45,000 to $70,000 per year. However, this can vary depending on factors such as location, experience, and employer. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is important to research the specific company and job market to get a more accurate understanding of the salary range for this position.
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The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

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