Travelers

Claim Rep Trainee, Outside Property

Travelers

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the world of property claims at Travelers! We are a leading insurance company dedicated to protecting individuals and businesses from unexpected losses. As a Claim Rep Trainee, you will play a vital role in our mission by handling property claims in the field. We are seeking motivated individuals with a passion for providing exceptional customer service and a drive to learn and grow in a fast-paced environment. If you have a strong attention to detail, excellent communication skills, and a desire to make a positive impact, we want to hear from you!

  1. Process and investigate property claims reported by customers, identifying coverage, liability, and damages.
  2. Communicate effectively and professionally with customers, agents, and other stakeholders throughout the claim handling process.
  3. Document and maintain accurate records of all claim activity, including correspondence, payments, and settlements.
  4. Conduct thorough inspections of damaged properties, assessing the extent of losses and estimating repair costs.
  5. Collaborate with internal teams and external vendors to facilitate the timely and efficient resolution of claims.
  6. Adhere to company policies and procedures, as well as state and federal regulations, while handling claims.
  7. Provide excellent customer service by promptly addressing customer inquiries and concerns.
  8. Continuously update knowledge of insurance policies and industry trends to effectively handle claims.
  9. Meet or exceed performance metrics and goals set by the company.
  10. Participate in training and development opportunities to enhance skills and knowledge.
  11. Support and contribute to a positive and collaborative team environment.
  12. Maintain confidentiality and handle sensitive information with integrity.
  13. Adapt to changing priorities and manage a high volume of claims in a fast-paced environment.
  14. Demonstrate a strong attention to detail and accuracy in all claim-related tasks.
  15. Contribute to the company's mission of protecting individuals and businesses from unexpected losses.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Strong Customer Service Skills: A Successful Claim Rep Trainee Must Possess Excellent Customer Service Skills In Order To Effectively Communicate With Clients And Provide Them With Support During The Claims Process.

  • Knowledge Of Property Insurance: Candidates Should Have A Strong Understanding Of Property Insurance Policies And Coverage In Order To Accurately Assess And Handle Claims.

  • Analytical And Problem-Solving Skills: The Ability To Analyze Information, Identify Key Issues, And Make Sound Decisions Is Essential For A Claim Rep Trainee To Effectively Handle Complex Property Claims.

  • Organizational And Time Management Skills: This Position Requires The Ability To Multitask And Prioritize In A Fast-Paced Environment, While Also Maintaining Attention To Detail And Meeting Deadlines.

  • Strong Communication And Negotiation Skills: Claim Rep Trainees Must Possess Effective Communication Skills In Order To Negotiate And Settle Claims With Clients, As Well As Collaborate With Internal Teams And External Vendors To Gather Information And Resolve Issues.

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Risk assessment

  • Computer skills

  • Claims handling

  • Insurance Knowledge

  • Property Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claim Rep Trainee, Outside Property in Baltimore, MD, USA is $49,000 - $60,000 per year. This may vary based on factors such as experience, qualifications, and the specific company or organization the individual is working for.

Additional Information
Travelers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Travelers

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started