Claim Rep, General Liability

Are you a highly motivated individual with a passion for providing exceptional customer service? Do you have experience in the insurance industry and a strong understanding of general liability claims? If so, we have an exciting opportunity for you as a Claim Representative for General Liability at Travelers. As a member of our team, you will play a vital role in managing and resolving complex liability claims for our valued clients. We are looking for someone who is detail-oriented, a critical thinker, and has excellent communication skills. If you are ready to join a dynamic and supportive team, we encourage you to apply for this position.

1. Manage and resolve complex liability claims for clients.
2. Utilize knowledge of the insurance industry and general liability claims to accurately assess and handle each case.
3. Provide exceptional customer service to clients, maintaining a high level of professionalism at all times.
4. Work closely with team members and other departments to ensure timely and efficient claim resolution.
5. Maintain accurate and detailed records of all claim activities and communications.
6. Conduct thorough investigations and gather relevant information to support claim decisions.
7. Communicate effectively with clients, internal stakeholders, and external parties (e.g. attorneys, medical professionals) to obtain necessary information and updates on claims.
8. Use critical thinking skills to identify potential issues and develop strategies for successful claim resolution.
9. Keep up-to-date with industry trends, regulations, and best practices to continuously improve claim handling processes.
10. Adhere to company policies and procedures, as well as state and federal laws, when handling claims.
11. Collaborate with other team members to proactively identify and implement process improvements.
12. Provide support and guidance to less experienced team members.
13. Meet or exceed performance metrics and goals set by the company.
14. Maintain a positive attitude and contribute to a supportive and collaborative team environment.
15. Keep confidential information secure and adhere to data privacy regulations.

According to JobzMall, the average salary range for a Claim Rep, General Liability in Hunt Valley, Cockeysville, MD, USA is $51,000-$77,000 per year. This can vary depending on the specific company, experience level, and additional skills or certifications held by the individual.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.