Claim Center General Counselor/Senior Counsel

At Travelers, we are committed to providing exceptional service and support to our customers. As a Claim Center General Counselor/Senior Counsel, you will play a crucial role in ensuring that our customers receive the best possible outcomes during their insurance claims process. This position requires a highly skilled and knowledgeable individual who can effectively navigate complex legal issues and provide expert guidance to our team. If you have a strong background in insurance law and a passion for helping others, we encourage you to apply for this exciting opportunity. Join our team at Travelers and make a difference in the lives of our customers.

1. Provide expert guidance and support to the Claim Center team in handling complex legal issues related to insurance claims.
2. Ensure that all customer interactions and claim processes comply with relevant laws, regulations, and company policies.
3. Conduct legal research and analysis to stay updated on changes in insurance laws and regulations.
4. Collaborate with internal and external legal resources to resolve complex legal issues and provide timely and accurate guidance to the team.
5. Review and provide recommendations for insurance policies and procedures to ensure compliance with legal requirements.
6. Act as a liaison between the Claim Center team and external legal counsel, providing necessary information and documentation for legal proceedings.
7. Train and educate team members on relevant legal matters to ensure a thorough understanding of laws and regulations related to insurance claims.
8. Participate in the development and implementation of strategies to improve claim handling processes and achieve better outcomes for customers.
9. Maintain accurate and thorough records of all legal matters and communicate updates to relevant stakeholders.
10. Demonstrate a commitment to providing exceptional customer service and support, advocating for the best possible outcomes for customers throughout the claims process.

According to JobzMall, the average salary range for a Claim Center General Counselor/Senior Counsel in West Bridgewater, MA, USA is $82,000-$110,000 per year. This may vary based on factors such as experience, education, and specific job responsibilities.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.