Auto Physical Damage Claim Representative

Are you a motivated and detail-oriented individual looking for a rewarding career in the insurance industry? If so, Travelers is seeking an experienced Auto Physical Damage Claim Representative to join our team. In this role, you will be responsible for investigating, evaluating, and settling auto damage claims in a timely and efficient manner. We are looking for someone with excellent communication and problem-solving skills, as well as a strong understanding of auto damage claims. If you have a passion for helping others and thrive in a fast-paced, collaborative environment, we want to hear from you!

1. Investigate auto damage claims: The primary responsibility of the Auto Physical Damage Claim Representative will be to thoroughly investigate and assess the validity of auto damage claims made by policyholders.
2. Evaluate claims: The representative will be responsible for evaluating the extent of the damage and determining the appropriate settlement amount for each claim.
3. Settle claims: Using their expertise in the insurance industry and understanding of company policies, the representative will be responsible for settling claims in a fair and timely manner.
4. Communicate effectively: The representative will need to communicate with policyholders, repair shops, and other relevant parties to gather information, provide updates, and answer any questions related to the claim.
5. Maintain accuracy and attention to detail: It will be crucial for the representative to maintain a high level of accuracy and attention to detail when processing claims to ensure fair and accurate settlements.
6. Adhere to company policies and procedures: The representative will be responsible for following all company policies and procedures when handling claims, as well as staying up-to-date with any changes or updates.
7. Collaborate with team members: The representative will work closely with other team members, such as adjusters and supervisors, to ensure efficient and effective handling of claims.
8. Provide excellent customer service: As a representative of the company, the individual will be expected to provide exceptional customer service to policyholders and other parties involved in the claim process.
9. Stay current on industry trends: It will be the responsibility of the representative to stay informed about industry trends, changes in regulations, and new technologies that may impact the claims process.
10. Meet deadlines: The representative will be responsible for meeting deadlines for claim processing and settlement, ensuring that policyholders receive timely resolutions to their claims.

According to JobzMall, the average salary range for a Auto Physical Damage Claim Representative in St Paul, MN, USA is $50,000 - $70,000 per year. This can vary depending on experience, qualifications, and the specific company the individual is working for. Additionally, factors such as bonuses, commission, and benefits can also impact the overall salary.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.