Auto First Party Medical Claim Representative

Are you a detail-oriented and empathetic individual with a passion for helping others? Do you have experience in the insurance industry and a strong understanding of medical claims? If so, we have an exciting opportunity for you to join our team as an Auto First Party Medical Claim Representative at Travelers. As one of the nation's leading insurance providers, we are dedicated to providing our customers with the best possible service and support. In this role, you will be responsible for managing first party medical claims for our auto insurance customers, ensuring timely and accurate processing and resolution. If you possess excellent communication and problem-solving skills, along with a commitment to delivering exceptional customer service, we encourage you to apply for this rewarding position.

1. Process and manage first party medical claims for auto insurance customers in a timely and accurate manner.
2. Utilize strong understanding of medical claims and insurance industry to accurately assess and evaluate claims.
3. Conduct thorough investigations and gather necessary information to make informed decisions on claims.
4. Communicate effectively with customers, medical providers, and other relevant parties to gather information and resolve issues.
5. Demonstrate empathy and understanding towards customers while maintaining a high level of professionalism.
6. Maintain a high level of attention to detail to ensure accuracy in claims processing.
7. Follow company guidelines and procedures to ensure compliance with insurance regulations and industry standards.
8. Use problem-solving skills to identify and resolve complex claim issues.
9. Provide exceptional customer service by addressing and resolving customer inquiries and concerns.
10. Collaborate with team members and other departments to ensure efficient and effective claims handling.
11. Keep up-to-date with industry trends and changes in regulations to ensure compliance.
12. Maintain accurate and organized records of claims and related documentation.
13. Participate in training and development programs to enhance skills and knowledge.
14. Adhere to company values and ethics in all interactions with customers and colleagues.
15. Continuously strive to improve claims processes and procedures to increase efficiency and customer satisfaction.

According to JobzMall, the average salary range for a Auto First Party Medical Claim Representative in Franklin, TN, USA is $45,000 to $65,000 per year. This range can vary depending on the specific job responsibilities, level of experience, and the company's compensation policies. It is best to research and compare salaries for similar positions in the area to get a more accurate understanding of the average salary range.

The Travelers Companies, Inc., commonly known as Travelers, is an American insurance company. It is the second-largest writer of U.S. commercial property casualty insurance, and the sixth-largest writer of U.S. personal insurance through independent agents.